Advance Auto Parts is praised for its friendly and helpful staff, making customers feel comfortable and respected. Employees are willing to assist with car needs, such as installing a new battery or helping dispose of old ones, often going out of their way to provide good service. Customers appreciate the knowledgeable staff who offer options and guidance, especially for those who may feel uncomfortable in auto stores. The store has been helpful in past situations, including replacing batteries and wipers, demonstrating reliable customer service. However, some find the prices to be higher than expected. There are occasional issues with online and in-store system synchronization, but overall, the store is considered one of the better locations nationwide. Customers recommend this store for its friendly atmosphere, helpful employees, and positive experiences, making it a preferred choice for auto parts needs.
Josh‘s crew is great to work with with your vehicle and hardware needs hats off to Hannah, Hunter, BILLY and Josh
April 2026
Billy was absolutely amazing! He was very professional and knowledgeable. He put the computer on my car cause I had a couple of lights on. He obtained the code, wrote it down, and wrote down everything about that code for me. Billy needs to be recognized. Great service Billy! Thanks
April 2026
Billy at Advance Auto Parts in Mt. Orab was fantastic. He handled my battery purchase and replacement quickly and provided top-tier customer service from start to finish. Professional, efficient, and highly recommended!
