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“I went in to buy Hercules brand 1000 grit sandpaper. There was none on the shelf. I asked a young lady and she went in the back and brought some out for me and then checked me out at the register. That is exceptional customer service to me. I believe her name is Melainee. I’m so grateful for her taking care of me like that!”
“Sometimes it can be difficult to find an employee to help me track down an odd item, but everyone is always very friendly and they usually have what I'm looking for.”
“I went in today to see if they had the new skeleton farm animals for Halloween. As soon as I walked in I saw an employee stocking them. I told her which 3 I wanted. She handed me the 2 of the 3 and said she didn’t think they got the cow in yet but to check back. She was super sweet about it. We shopped around for a little bit longer and when we went to checkout the cashier and I started talking about how cute they are and I showed her a picture off Facebook of the cow. She was so friendly and told me that I should definitely check back. As I was getting in my car the cashier came running outside to get my attention because the employee who was stocking them found the cow!! They both were so awesome and made my whole day!!! Thanks to both of them for going out of their way to help me get what I came for!!”
“I go to Lowe’s at least 3 times a week to get wood or paint. I’ve been building a green house and Lowe’s has been the company that we bought all of our supplies from!”
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“What a great store! Very helpful and knowledgeable. Courteous and do not try to “upsell” on their inventory. I can’t believe someone left a bad review here because they were asked by the staff if they needed any help a few times. ?
That’s what makes this store exceptional and a stand-out; that’s why people go here. If you want no assistance and to feel like you’re a burden, by all means, go to Lowes. If you want individual attention to help with a problem you may be having, go here. Nice store and awesome people.”