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8:30AM - 6:30PM
5195 Hampsted Village Center Way, New Albany
Mailbox Centers
“Came in needing to return two identical items from the same seller but with different shipping instructions, and these guys, Ramon especially, but the manager too, were AMAZING about helping me feel less stupid about it and giving me all the time to double and triple check the items. And I had no tape at home, and they didn't make me buy any or feel like a burden for needing them to tape it. They were grinning and happy and made my anxious, sad day SO MUCH BETTER. The whole experience was just so far above and beyond even a perfectly pleasant shipping experience.”
“I wanted to call out Alex at this location for not only being great at customer service but a fabulous human being. If I’m at Polaris I would drive across town to this location just because everyone is so nice! Keep at it Alex!!”
“Absolutely love the staff at this location, each and every one of them are a breath of fresh air. They are quick, efficient, and personable. Just sit and watch the area, this staff deals with a lot of different personalities, homeless addicts while still remaining attentive to the needs of the customer. I've been coming to this location for years. Please don't change a thing. Just know each and everyone of you are appreciated. ❤❤❤❤”
“UPS store associate was helpful and friendly. Answered all my questions and even put extra tape on the package that I was shipping. So much better than waiting in the long lines at the post office!”
“I was surprised to know that store owner Kayla Wicker actually worked in the store. She was very friendly. The customer service was excellent. I will continue to frequent this location!!!”
“DJ did a wonderful job being transparent with me about packaging and pricing to ship my artwork. I did not decide to ship with UPS due to pricing however I did return for packaging. DJ secured my fragile packaging and was very courteous with including me in the process showing me how the packaging was secured. He also was manning the store alone and keeping contact with all customers as well. Great customer service by DJ at this location.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I absolutely love this store. The group who works here are amazing and Rick is always so quick to print an annual project I have. Thank you all for what you do every day 💗”