Pharmacies in New Albany, OH

“I love this place, but the produce department always has SO MUCH MOLDY FRUIT. I put SOME of the boxes i found filled with mold on top of the counter to show! Still love the rest of the store, oh but if you want catering-good luck, they aren't organized, helpful, or knowledgeable in any way, they didn't have any serving spoons, forks, clips, pie cutter, no bags to put anything in, so they put my order in dirty smashed cardboard boxes, they were dragging their feet literally so slow. He also couldn't find the thing to scan for my order for about 17 minutes. Maybe cater somewhere else! But if you're looking for regular groceries and products go here it's great for that! Lol”

“To whom it may concern, my name is Autumn and I was broken down physically and mentally at your new Albany location yesterday, 5-18-2024, from about 4:30-10pm. The manager on duty, one of the cashiers named Steve, and two or three additional employees came and asked me if I was okay. Additionally, they repeatedly came outside during my time there to check on me, brought me water, and basically consoled me because I could not get myself together . It was so hot and I’m sure that was a factor in my breakdown. The MOD brought me a bag of ice and told me to stay cool and keep it on my wrist and neck to regulate my body temp. I couldn’t have asked for anything else at all and I personally feel like they deserve some recognition for their level or care and attentiveness to me and my situation. This crew is absolutely what saved my life to be honest yesterday. I was in a very bad place mentally and they were there to talk me down every single minute. I owe the crew that night my life and most importantly my respect and gratitude for their kindness and empathy.”

“I love this store. It is clean and well stocked. Customer service is efficient and friendly. It is well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.”

“I love this store. It is clean and well stocked. Customer service is efficient and friendly. It is well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.”

“I had an amazing experience picking up my wife’s medication today. Although it had been put back because we waited too long to pick it up, a kind woman—Leanna, I believe (mid-50s)—told me if I waited 15 minutes, she could have it ready. She got it done in less than that, and she was an absolute blessing to speak with. Her kindness and professionalism really stood out.

To be honest, I had stopped coming to this pharmacy for a while due to a past experience with one of the pharmacists—the bald gentleman. He showed no empathy or understanding when I had questions about a medication, and it was one of the worst interactions I’ve ever had with a healthcare professional.

Thanks to Leanna, though, this visit was a reminder that there are still compassionate people in this field. I truly appreciate her help today.”

“Typically my experiences with this pharmacy are not pleasant because the staff is very unfriendly. I understand pharmacies have been overwhelmed and understaffed so I am generally very patient with them however they have still always been very difficult. However recently I have been helped by Wessley and he is very kind, efficient and has great customer service skills!”