Pharmacies in New Albany, OH

“I love this place, but the produce department always has SO MUCH MOLDY FRUIT. I put SOME of the boxes i found filled with mold on top of the counter to show! Still love the rest of the store, oh but if you want catering-good luck, they aren't organized, helpful, or knowledgeable in any way, they didn't have any serving spoons, forks, clips, pie cutter, no bags to put anything in, so they put my order in dirty smashed cardboard boxes, they were dragging their feet literally so slow. He also couldn't find the thing to scan for my order for about 17 minutes. Maybe cater somewhere else! But if you're looking for regular groceries and products go here it's great for that! Lol”

“I love this store. It is clean and well stocked. Customer service is efficient and friendly. It is well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.”

“While waiting for my flu and Covid shots I watched the pharm techs and pharmacists bust their behinds! They are incredible and working so so hard. Give them a raise”

“I love this store. It is clean and well stocked. Customer service is efficient and friendly. It is well managed, with manager often interacting with customers. Its reward program works for me. I dont get gas here, I choose to use my perks mainly for food--As gas is cheaper at BJs wholesale club. You have to check meat tho. Sometimes the expiration is that day. Yikes. Deducting one star for that and gas program.”

“To whom it may concern, my name is Autumn and I was broken down physically and mentally at your new Albany location yesterday, 5-18-2024, from about 4:30-10pm. The manager on duty, one of the cashiers named Steve, and two or three additional employees came and asked me if I was okay. Additionally, they repeatedly came outside during my time there to check on me, brought me water, and basically consoled me because I could not get myself together . It was so hot and I’m sure that was a factor in my breakdown. The MOD brought me a bag of ice and told me to stay cool and keep it on my wrist and neck to regulate my body temp. I couldn’t have asked for anything else at all and I personally feel like they deserve some recognition for their level or care and attentiveness to me and my situation. This crew is absolutely what saved my life to be honest yesterday. I was in a very bad place mentally and they were there to talk me down every single minute. I owe the crew that night my life and most importantly my respect and gratitude for their kindness and empathy.”

“Decent store, especially if you have flexibility to shop the store circular. I certainly, by far, prefer "The Eagle" to Meijers, but then I'm a Pittsburgh girl. I miss the $5 Friday donuts, but I've made the sacrifice to head over to Krogers $5 Friday donuts or, better yet, Costco's almond Danish. This Giant Eagle store is clean and well stocked with friendly employees. It is on the way for us and is much larger than our very small, former Big Bear store, closest to us. My biggest complaint is not something under the store's control. My GPS directs me TO the store, but leaving is impossible. I want Reynoldsburg New Albany Road. The GPS wants to put me on 161. That's out of the way. So I shut down the GPS and tried to retrace by steps and was frustrated when at a choice point, all the signs had some form of "New Albany E,N,W,S" in them. I was so confused, I thought I was in Pittsburgh! Bring your own bags. It's a good habit to get into. And it is slightly pricey, but your stuff lasts longer, so I think it's a wash. Cheap stores aren't so cheap when you have to throw things out because they have spoiled or have no taste.”

“I had an amazing experience picking up my wife’s medication today. Although it had been put back because we waited too long to pick it up, a kind woman—Leanna, I believe (mid-50s)—told me if I waited 15 minutes, she could have it ready. She got it done in less than that, and she was an absolute blessing to speak with. Her kindness and professionalism really stood out.

To be honest, I had stopped coming to this pharmacy for a while due to a past experience with one of the pharmacists—the bald gentleman. He showed no empathy or understanding when I had questions about a medication, and it was one of the worst interactions I’ve ever had with a healthcare professional.

Thanks to Leanna, though, this visit was a reminder that there are still compassionate people in this field. I truly appreciate her help today.”

“Typically my experiences with this pharmacy are not pleasant because the staff is very unfriendly. I understand pharmacies have been overwhelmed and understaffed so I am generally very patient with them however they have still always been very difficult. However recently I have been helped by Wessley and he is very kind, efficient and has great customer service skills!”