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“On April 29th I had a wiper problem and the salesperson came right out in the rain and fixed it for me. He was very pleasant and mannerly. His help was greatly appreciated as I had my 76 year old mother in the van and it was raining.”
“Would recommend this O’Reillys over most. I had the pleasure of working with Eric on a return after a terrible experience at the Needmore location. Not only was Eric able to help with my refund he even put my windshield wiper blades on for me.”
“I was helped by a nice young man name Benjamin. I visited the store twice and assisted both times. I needed a new battery and windshield wipers. He helped replacing them. His customer services was spot on.”
“I have never had a issue out this store they always go above and beyond mr. Chad silly ms. patty who i jist love to death and mr. George they are all great and phenomenal workers they need a raise they are a awesome team ty oriellys u guys always make my day better ty ty ty”
“Detroit the new store manager was amazing he helped me in my new wife figure out something before a big date for us just today I and gave you an encouraging words along with it”
“I would like to recognize Lonnie, the manager at the O'Reilly Auto Parts store in Brookville.
In today's world, exceptional customer service can be hard to find, which is why I felt compelled to share my experience. Lonnie went above and beyond to help me with everything I needed. He was professional, knowledgeable, patient, and genuinely invested in making sure I found the right solutions. He took the time to answer my questions, explain my options, and made the entire experience stress-free.
Lonnie represents the very best of what customer service should be. His leadership, dedication, and commitment to helping customers are a tremendous asset to O'Reilly Auto Parts. Companies need more managers like him—people who truly care about their customers and take pride in their work.
Thank you, Lonnie, for your outstanding service. Your hard work and professionalism did not go unnoticed, and Brookville is fortunate to have someone like you serving the community.”
Battery Stores
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Battery Stores
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“Came in with tire issues, the manager Mason was super helpful, let me leave my car in the lot for 2 days, helped me connect with a guy for a new tire got it for pretty cheap, he even had the tire put on before I returned. These guys went well out of their way to help me. They deserve more than 5 stars.”