O'Reilly Auto Parts store #5836 in New Lebanon, Ohio, offers a wide range of auto parts, tools, and accessories. The staff is friendly, knowledgeable, and always ready to help with any project. Customers appreciate the helpfulness of the employees, who often go above and beyond to ensure satisfaction. The store provides useful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums. For those needing specific tools, the store offers a Loaner Tool program with a refundable deposit. Customers find the store usually has what they need, and prices are considered reasonable. Whether shopping for auto parts or cleaning supplies for bikes and trucks, customers trust this location for reliable service and a convenient shopping experience.
Came in with tire issues, the manager Mason was super helpful, let me leave my car in the lot for 2 days, helped me connect with a guy for a new tire got it for pretty cheap, he even had the tire put on before I returned. These guys went well out of their way to help me. They deserve more than 5 stars.
December 2025
Called the store to check on my daughters battery warranty for her car. Talked with Mason and let him know that she would be stopping by and needed it changed out so she could get to work. He was right on it, got her changed out quickly and on her way in no time. I appreciate the hard work in these cold conditions.
September 2025
I went there to test my alternator, it was good, they tested it. So my starter having a dead spot in it was my final choice after replacing my $ 250 battery. Asked if they had my limited life warranty on record? Nothing since 2008, but I found my receipt for 2020? I'll be talking to a manager tomorrow!
