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“Great store overall with all kinds of cool items. Staff are amazing, too. My only word of advice is watch the grocery prices. Most of the prices in the store are fantastic - groceries not so much. My box of k cups was literally 2/3 the price on Amazon when I went home and checked. I’ve noticed this at other Big Lots stores as well.”
“Great selection and prices. Always friendly and professional customer service. I noticed the atmosphere in the store, while shopping; customers were shopping and singing to the intercom music and so was I.If you are looking for household items, gifts and more, Big Lots (Trotwood) is the place to go!”
“This store has the most incredible employees! They greet us every single time we walk in, are so kind, my kids love them and they always just have the best smiles. Customer service is horrible in most places but not here!!!”
“Best store in the area. The other 2 not so much. The staff here are always super friendly to everyone, tidy and cleaner than the other 2. But they can only do so much with the allowed staff. The company itself overworks and underpays it's employees. Can't blame the staff fully, for the conditions of the stores. The company should be ashamed.I only stop at DG when I'm not feeling great(Lupus) and know what I need is there, because it's close.”
“Very clean despite the chaos of Thanksgiving shopping and everything was well organized. What led me to leave a review was the employees on staff. Unbelievably courteous, genuine, and helpful. Very nice store!”
“The wonderful young lady WORKING BY HERSELF today on farthers day needs to get a raise or they need to get her some help up here, even with working alone she still helps everyone quick AND NICELY, unlike other employees I've dealt with, she deserves a raise or promotion.”
“My enire family is being supported by this company. My mom is a gm my grandma and my daughter unlaw work there my cousin was a manager a couple BMs was employed there somewhere in the area and we shop there regularly Miamisburg and Lebanon are the best storses to go to”
“We visit the Englewood Dollar Tree on Wednesday November 3rd around 830pm. I usually shop in West Milton because my last visit here, over a year ago was not so pleasant. This store has done a complete change! Very well organized and clean now and stocked! The gentleman that waited on us at checkout was so polite and helpful! Thank you for that ? We look forward to shopping here again”
“Very impressed with store organization and cleanliness Manager(I believe, if not should be) was very friendly and helpful with the self checkout we were having issues with. Thank you for your help and patience”
“New management took over cleaned store up and looks great! The staff is very helpful and extremely nice. I go there everyday just about. Keep up the good work everyone.”
“It's convenient low prices it stores always claim the eyes always stopped they got good help and they are always willing to help you even if they're busy”
“The store has improved dramatically since last year. It used to be a total chaotic mess all thetime and was very difficuly to navigate. It's still a little messy, but nowhere near as bad. Getting through the aisles is much easier, and the staff is pretty nice now.”
“Always a great shopping experience at my local hometown Dollar General. Convenient location, everything I need is always in stock, and the employees are always kind and helpful.”
“Always have a good shopping experiencebut you always are out of 2 ply toilet tissue my girlfriend got me to start there I am amazed at different products u carry ina small space employees are always friendly”
“I was shocked to walk in and see the makeover! This has been needed years. Someone finally got the ball rolling. I took some pics to show them off. Germantown has been the worst dollar tree but now is measuring up to standards. You got to see this!!!”
“The last time was in there boxes blocking aisles merchandise was low the young man in charge was doing the best he could to stock shelves and keep customers happy. He was there alone but ladders boxex every where he was trying to help every one I felt like I was in a fire trap with all the ladder an boxes blocking the aisles. I've been to new lebanon location and must more organized”
“Very good customer service. I had several questions and to ring up several different orders and they were very friendly even as it back up the line I was not rushed. But the store was missing mass amount in inventory. Hopefully that is temporary.”
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“Been coming here since I moved here back in late 2022 and never had a bad interaction here. They always have what I'm coming for so I've never had to substitute anything. My only complaint is on behalf of the employees. Yall need to take it easy on them if they are short staffed. I seen a sign one day saying they had to close earlier because they had been sent 2 trucks of deliveries with little to no help because of them being short staffed. I'm not sure as to why they are short staffed as I've not worked there before but corporate or who ever runs this establishment needs to take it easy on this store”