AT&T Store in New Philadelphia offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including no-contract prepaid options and unlimited data plans suitable for various needs. The store provides nationwide AT&T 5G service at no extra cost with all unlimited plans, making it easy to stay connected. Reviews highlight the helpful and friendly staff, particularly mentioning employees like Isaiah, Lukas, Abby, and Rocky. Isaiah and Lukas received high praise for their helpfulness, clear communication, and making customers feel comfortable when switching to iPhones. They checked accounts thoroughly and provided excellent customer service. Abby was appreciated for taking the time to explain the process of transitioning business phone plans from Verizon, making what can be a stressful process much easier. Rocky was commended for her assistance with setting up a new iPhone, making the experience smooth and simple. Overall, the store is known for friendly staff, good customer service, and knowledgeable employees who help customers find the best devices and plans to stay connected.
Walked in with a mess, and in just a short amount of time the three helpful gentlemen got me all set up! Even saved me a bit on my monthly bill. Thanks guys!
July 2026
Andrew and Ben were very helpful in all of our needs and actually resolved all of our issues that we have had. Today when we to go pick up our new internet air Andrew was very helpful and pleasant to work with and I hope to continue to work with them both.
July 2026
My new phone stopped charging so I took my old phone to the New Philadelphia, Ohio store. Andrew fixed me up in 5 minutes. I am a political consultant and needed immediate assistance to make phone calls and text. Excellent service!