11AM - 7PM
400 Mill Ave SE #521, New Philadelphia“I was not and still am not a customer because Verizon charges an arm and a leg. Received a false quote from a Verizon worker on the customer service line. Then when I went into the store the workers gave me a much higher quote for service and informed me I received a bad quote. While all of that was extremely frustrating. None of that was the fault of the workers at this store. Ian was incredibly helpful and informative. I asked him for multiple quotes because I was simply looking for a better deal than who I had at the time and he was very forthcoming with information. The five stars is simply for his service. Him and his trainee were very professional. I would give his trainee credit but I didn't not request his name.”
“I just wanted to personally say thank you to Abby, for taking the time to explain the step by step process on exchanging my business phone plans over from Verizon and their terrible service I’ve had to deal with lately. I have 5 lines of business that have been nothing but issues and problems so far with them, after visiting the store, and seeing the phone selection, and options that much better suit our phone needs, I am happy to port over my business to ATT now. I can honestly say I’ve already dreaded going to cell phone stores, kind of like visiting the dentist, but she made it less painful and very knowledgable about the phone feathers and plans. Thank you one again. - Wolf Lab Engineering (HOLLAND)”
10AM - 7PM
1191 W High Ave, New Philadelphia“All I can say is WOW! We were shopping at Aldi and just happened to see the OPEN sign! Stopped in, switched from Boost Mobile. It was quick, painless, knowledgeable and extremely friendly! Glad we stopped in and are part of the Cricket Family!”
“Great place! They were able to get my charge port fixed in 30 minutes, and at a less expensive rate than what I have expetienced at other local stores. Will be coming again!”