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“The Ollie's in Chardon is very clean and they have a very helpful staff working there. The one in Niles looks very messy unorganized and I have never been able to get any of the staff to help me”
“I LOVE this location! Familiar, helpful staff and the pharmacy is fantastic. I can always trust DDM to have what I need and truly save me the run around. I wish they had more branded merch bc I’d love a shirt to show my DDM pride.”
“I've actually only met good and friendly folks at DG stores but I like this particular store b/c they've helped me a few times with a Black Friday sale on Thanksgiving day, which I'm sure is a stressful day for them as-is. I don't like shopping in public much these days, especially anything Black Friday, but DG stores are the only ones to offer a particular sale so, to deal with friendly/helpful folks makes it fast and easy for someone like myself to take advantage of the sale that unfortunately happens once a year. And it's been multiple different people there each of the times I've gone in for the sale over the years.”
“I had a great experience at Gabe’s thanks to Amanda! She was friendly, professional, and went above and beyond to help me find what I needed. Her positive attitude and excellent customer service made my shopping experience enjoyable from start to finish. It’s clear that she genuinely cares about customers and takes pride in her work. Gabe’s is lucky to have her on their team. Thank you, Amanda, for all your help!”
“Why is it the people with gripes are the ones most likely to post a comment?
In this case, the Dollar Tree in Chardon is absolutely the best one I've ever shopped in. I stop there every time I go to visit my father.
Here's why:
+ The store is always clean. Unless restocking an item the aisles are clear and you don't have to navigate around empty boxes and messes on the floor. I don't have that usually shopping at Dollare Tree stores in my area.
+ The manager is always interacting positively with customers. He does not consider his only job is being a manager. He jumps into the role of cashier, stock person, and greeting customers whenever he's needed.
+There is ample stock on shelves even now when shortages are showing up here and there in big box stores. Stock is organized well with it easy to locate it by yourself. If you can't find something, the first employee you locate will not only direct you to the place in the store but has often volunteer to take a break from whatever they were doing to escort me there personally.
I can't say enough about this store. It is the best managed, best organized, cleanest, and most friendly Dollar Tree store I've ever shopped in. I highly recommend it, and for the above reason I always stop to shop when I go to visit my father in Chardon.”
“The staff is so kind and helpful, the products are just as good and cheaper than at walmart, and they offer touch free payment now so thats cool. store is just a little bit run down tho, not like cleaning could fix that”
“Manager or she was assist mange in evening very rude n not at all helpful. Real short n snappy answers t I my questions after 2nd question I stated to walk out. Im not sure if I shall return to that store again. There are to many Dollar General's to bed treated unkindly.”
“Although this location has been disappointing in the past, it has new management, and it is much more organized. Hours are back to normal, too. I just wish this location and others in the area had items that are frequently seen on social media.”
“I was having a DAY and came to peruse the close-out aisles and just walk around and when I was checking out I had an interaction with, I’m assuming some sort of front end supervisor/manager on duty, and he was just LOVELY. I mean he packed my things carefully, made me smile and laugh, and I swear just turned my day around; AND it seemed like he cared about his staff. What a treat to make a quick random trip into a nice little experience! Thank you Marc’s - Aurora!”
“young man at the register worked very hard to get a very long line of people waiting to check out. Manager came up to the register looked at the long line and just walked away no offer to help.”
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“Lisa Parker (the store manager) was extremely patient and kind helping me try to reset my account. We couldn’t get the reset password email. She helped me check out as a guest. I was very impressed with how the store was clean and stocked. Great store. Keep it up Lisa.”