“Just bought a 2023 ram from Charlotte today. She was an absolute pleasure to work with. Let me demo the truck for two days to make sure I loved it. The finance dept and the owner got me they payment I needed and got me a 5 year extended bumper to bumper warranty. Nothing but positive things to say about this dealer.”
“Had an issue with my door lock actuator. Ford AutoNation was able to locate a replacement part and have it installed quickly. Was able to use a coupon that I had been emailed to me.”
“Hi i had an amazing time at royal family motors Chris was a big and hudge help to me i will be telling my friends and family about this place thankyou guys so much”
“I had a wonderful experience leasing a vehicle from AJ. He made the whole process from start to finish a wonderful experience. He is very knowledgeable, honest and friendly. If you are in need of anything at this dealership, please ask for him!”
“Super nice guys ❣️ Brian who I had initial contact with was very laid back and kind. Once we started talking we learned we both loved sports but he was very polite and approachable which goes a long way in sales. I met and was able to talk to Mr Bill the owner and when I say I was blown away by his so many acts of kindness he displayed. He did not know me from Adam but he went above and beyond to make sure that I was comfortable in my purchase of the vehicle. He was very hands on when helping me deal with other things pertaining to the purchase of the vehicle. When I say I walked away with a smile and comfort in my heart I did just that. The best part of it all was that I had test drive several other vehicles before being led to his car lot but I was not satisfied with any of them but I kept going back to his lot looking at a particular vehicle and when I finally decided to contact him. I learned why I was led their, he's a godly man a Christian man. I know ur probably thinking what does that matter well to me it means that God led me to the right person bc they would be aligned with what I needed because God would have opened up their heart to wait for me to arrive their while in need of a vehicle. Not all sales persons a cordial genuine and patient many only want the sell and that's it. Well I didn't get that from Brian and Mr. Bill. So yes I'm giving them 5 stars. And definitely would refer them if in need of a vehicle.”
“Dustin was amazing and went above and beyond to help me out and get me a car. Showed me that anything is possible! So grateful and would definitely come back in the future!”
“Small but nice selection of vehicles. Jeff is very friendly, polite and not pushy. If you happen to see a vehicle on their lot you like, I highly recommend not hesitating and just stop in.”
“I've been trying to get finances and no one would help Steve did he is a straight shooter and he will not bullshit you. Steve goes out of his way to help you. He will answer your question and no bullshit answer straight to the point and honest. I recommend that if you are looking for a car and need help getting finance he'll go out of his way to help you get something that will work for you. He doesn't rip you off like a lot of other dealer. And his cars are in really good shape”