“Very fast and accommodating experience setting up with this bank. the manager is well mannered and helpful throughout the process. Wish I'd known about this bank sooner.”
“Kevin Falvo asked thorough questions of what my exact needs were and is educating me on what is available to support my banking and financial needs. He is patient, knowledgable, warm and welcoming! Thanks so much Kevin!”
“I just want to say Thank You to Taylor Gormish for going above and beyond. Taylor didn't know the answer to a question and her manager was helping someone else. We said, our goodbyes, hung up and not even 5 minutes later Taylor called back with a respond. Thank you Taylor Gormish, for your superb customer service.”
“I stopped in to open a checking account, and I was helped by Grace, an account manager. She is amazing. Grace explained the different options with the account, and she walked me through setting it up. She was extremely professional and understood my needs completely. I appreciate the attention and the service. These days, it's hard to find someone like Grace who understands service and who doesn't push products.”
8:30AM - 4PM
28251 Lorain Rd, North Olmsted
Banks
“Sarah was extremely helpful in assisting us in getting a new debit card for my husband. John is 90 and has memory problems. Even though I have power of attorney, I wasn't familiar with how to prove it and she was kind enough to talk my husband through the necessary process.Dolores Pollack”
“Just wanted to thank Sherry at the N.Olmsted location for sharing with me how to lock my cards. I had no idea I could do that for years. This came in so handy when I recently noticed I was involved in a scam. She is super helpful and friendly. Thank you Sherry!”
9AM - 4:30PM
26380 Great Northern Shop Center Ctr, North Olmsted
Banks
“It's what you would expect from KeyBank I've never had any problems and I've even had the tellers go out of their way to explain and make sure I understood completely any problem I ever had not like some of your other corporate chain banks almost like that small time vibe”
“Love my chase bank. This bank has always been on my side with any problem I have had. I absolutely love them. They've helped me in so many problems over the years. I refuse to go any where else. Kudos”
“Everyone I have dealt with at this branch has been kind, competent, and attentive. Toriano was exceptional with assisting me in a couple of hard to place business accounts and has always been responsive to any account requests. Great branch!”
“I'm new to the area. I went to get something notarized didn't wait to long. Person was friendly and efficient. Another time I had a large check that was made out to my bf and we wanted to deposit it in my account ..no problems. Again the teller was nice and efficient. Wait time wasn't too long.Spent 15 minutes at most both times.”
“The North Olmsted school employees Federal credit union is a phenomenal place. Carol and Ashton are one of the nicest people to deal with professionally and personally. They have a lot of empathy and sincerity toward a customer. I am so comfortable when I need something and I call them and they respond so quickly. I can’t say enough about this office. I am so glad that I get to deal with them regarding my financial matters. I am so comfortable calling them with any problems I have or concerns. I hope this office never closes because I don’t know what I would do without them.”