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“Bill is the cell phone wizard! He is very enthusiastic about these phones. The issue with my phone had been frustrating me for some time. Finally, I went to the Verizon store to obtain a new SIM card, hoping that would resolve the issue(s). Nope. Of course, they wanted me to buy a new phone. I took it to Bill. I had my working phone back just a few hours later. He thoroughly explained his diagnosis and repair. His charge for all that was VERY reasonable. Thanks for everything, Bill. I will and have already recommended his business to anyone needing help with their cell phone.”
“This is by far the best store in Ohio! I walked in and asked Kenn to sale me on a phone (meaning… telling me about all the perks, positive's and negative’s) Kenn showed me 3 different types of iPhones… & explained the pros and cons) he had so much patience and answered all the questions that I had! Kenn also informed me on the other accessories that I could add to my plan for very little cost. Which was my new Apple Watch and iPad! I walked out of there paying less than 200 for the newest iPhone, newest Apple Watch and a iPad! You can’t beat these specials or customer service! These guys even found a way to get me a phone case and tablet case! #1 in customer service and support. Thank you again Kenn, you’ll forever be my go to guy when it comes to my phone or any other electronic devices.”
“When I stopped in the store was busy. While I waited I noticed the staff interacting with other customers. They took the time to provide assistance regardless how busy it was. It was clear they provide great customer service. When it was my turn, Frankie helped explain costs involved with a new phone and was even able to lower my phone bill. I highly recommend this store.”
“I came in Sunday for a screen protector and was received so well by Khalis and Kendra both were so kind and sweet! They were very attentive to my needs. I will gladly come back to this location regardless of the drive to visit these two. It’s refreshing to have such professional and awesome customer service!!!”
“Well this is my update? actually the service was great the person who attended me was David great person 10/10? answered all my questions, only negative thing is that you do have to wait like 1 hour to be attended, other guy stayed 2 hours with some clients, they should try to fix that because that is something really negative, but everything else was great ? thanks to David ?”
“Came in to upgrade my iPhone, ran into some troubles but Hunter and the manager (didn’t get the managers name) but they were both super helpful in resolving our issues and getting my mom and I upgraded. Definitely stop by and Hunter will get you all squared away. He was awesome!”
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“I have been going to these guys for years. They have been so helpful. Like today I asked them to do something with my phone. They did and he didn't charge me. And it wasn't the first time. They are awesome ?”