O'Reilly Auto Parts store #3313 on Lorain Road in North Olmsted is a well-regarded location praised for its helpful staff and reliable service. Customers consistently report that the staff is awesome, helpful, nice, knowledgeable, and willing to go above and beyond. The store carries parts that other chains do not, often having items in stock that competitors must order. Specific services highlighted include free battery testing, wiper blade and bulb installation, and battery installation. Reviews note employees provide excellent customer service, offering better value, taking time to handle difficult tasks, and being eager to fix any problem. The Parts Professionals are described as outgoing, friendly, and the most helpful encountered. While one customer apologized for a personal outburst, they emphasized that the employees handled the situation wonderfully. Overall, customers express strong loyalty, traveling from other cities because this location is considered the best in their experience.
they were amazing and had great customer service. Very helpful!
June 2026
Very smooth experience would recommend coming here!
May 2026
I needed help changing a difficult headlight on my wife's car. Both the counter guys and the manager worked on until they were able to change both headlight bulbs. They went up and above my expectations. Hats off to the crew at NO O'Reilly's. Thanks!
