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“The staff was very helpful. They directed me to what I needed and they had a self checkout that was easy to use. Note, you have to use a card to utilize the self checkout. Fairly clean and very few items left out of place or on the floor as I've seen in some other budget stores. Will probably return when I'm looking for some less expensive items.”
9:30AM - 9:30PM
4051 Richmond Rd, Warrensville Heights
Discount Stores
“I'd looked online for specific items I wanted to buy. Once I got to the store, I found everything in no time. The young lady who helped me check out is much appreciated.”
“Tony is the man! Great customer service!! Came in looking for a mattress after an exhausting day. Not only did Tony find me a great one. But, it was on sale!!! I've loved this big lots for years and I will continue to shop there!! Don't ever leave Garfield!!”
“Had bought a box fan that wouldn't work out of the box. I lost the receipt and expected to be stuck with it. Luckily I used my Ollie's membership when I originally bought it. Easy peasy they looked up my receipt and did the exchange for a new fan. Great customer service!”
“Probably one of the cleanest most organized 5 belows I have ever seen in my entire life! I was amazed how everything was well put together and in the correct spot. Has many great snacks and drinks for a cheap price! Absolutely love this location and will come back if I am in the area!”
“Hello everyone
I pray everyone is cool and an hydrating due to this global warming Heat
Ollie's this was my first time in a very long time
I was very impressed
I did not realize Ollie's carried as many different things as they do
I went there to purchase a round area rug for my dining room table I also found some other items that I didn't expect to be found at Ollie's
The service was great
I can't wait to go back
I pray that all the people that work there have a fantastic and safe weekend and hope to see you soon”
“Big lots I will say this you will have to travel to get what you want .I went to threes of the stores before I found what I wanted but I was able to get what I wanted the role the people play they are very nice and helpful”
“This store has a variety of items. I usually come here for something my son needs last minute (like a white dress shirt for a choir concert) and I am never disappointed. I am able to get what's needed at a wonderful price point.”
“I rate the place now as a one star! My son is a meat cutter and is being under paid! They call him in on his days off and yet they don't pay him for his worth! He should get the pay he deserves!!#19-20 dollars per hour!”
“The store is very clean and well stocked. They had the best sweetest big grapes last week!! Some prices are a deal, but for the most part, prices are like everywhere else.”
“My daughter lost her cupcake purse somewhere while we were shopping and threw a fit. Bart searched for it and bought it out as right before we left the parking lot. Thanks Bart!”
“Five out of five stars I made yellow instead of blank idk why they choose to make me fill them in but I feel as if I should be positively compensated for my efforts.”
“Hands down my favorite Drug Mart of all time. Its the biggest one that I know of and has such a unique and abundant selection. It far out weighs the Kent and Stow locations. They are awesome too mind you, but this one really stands out. You can find most of what you are looking for here. Much like a little mini Walmart. Hopefully you guys keep being the greatness you are!”
“This locally owned business has been around for a long time, and the staff is friendly, helpful, and down to earth. Great selection of items that you often can't find at other places. Very comparable prices to other dollar stores. Thanks for the years of service!”
“Always a great experience here and it's the cleanest dollar general I have been to with the most professional and kind employees! Definitely my new go to!!!!”
“Due to the lack of employees in the recent past shelves were not stocked. But it's getting Much better...Here's a tip:::If you don't see what you want on the shelf, ask someone who works there, if they have it out back BC They Probably do. Employees are very nice and easy to talk to. Like I said before The store is looking better and being stocked. I am kind of bias tho' bc I shop there ALL THE TIME. I only gave 4 stars bc of the few empty shelves. Employees are very pleasant and are willing to help in any way.”
“The employees are always courteous and respectful which is why I choose to go to this location versus going to their competitors where the customer service sucks!!”
“I needed a lighter to lite my candles. I remembered seeing lighters at the entrance of the store and sometimes in the paper aisle on numerous occasions. I entered the store today and NO lighters!!! I asked the cashier and she stated that they still had them because she sold one earlier and to check in the paper aisle. I went back couldn’t find it and returned to the cashier. She wasn’t there ( I assumed she had went on break) .She reappeared with a smile and told me where they were located. ? I’m today’s time where customer service is nonexistent I would like to give kudos to Ms. Chamiah . I very much appreciate her!!!!”
“Well first of all I definitely prefer this Save-A-Lot to the other Save-A-Lot in my neighborhood. The security officers at this location don't look at everyone and then they're going to stay low and follow you around like you're some kind of thug!!! The staff are much more helpful and nice then the other location as well. This location is also cleaner and actually I stocked shelves and coolers. The produce is also a lot fresher you don't find rotten produce out to be purchased. This location also does not require you to have a quarter to use a cart. I also feel safer at this location.”
“I should NOT say this, but I will.....T-BONE STEAKS!!!!! Dang it, I gave away my secret. They are three to a pack (perfect for MY family size) and I can get THREE packages here for the same price that I would pay for ONE elsewhere. This store has some of the BEST meats (I don't eat pork). They also have some priced to sell meats as well (meaning you need to make them the day of purchase or the next day or immediately freeze them). Just because it says Save A Lot doesn't mean that everything is off brand. THERE ARE A LOT OF HIGH QUALITY NAME BRANDS HERE (sorry for yelling.....LOL!). I have gotten a lot of "two fors" here in the produce section. If you want to make your money go a long way, I recommend checking out their meats and other name brand items when you get a chance. You can always go to whatever other grocery store you frequent and get the rest of your food items if need be.”
“again they need to revamp this store badley. its clutered you Cant walk in the front of the store where the registers are. shelvs are never stocked employees are rude & nasty.All of this has been an issue since long before covid.”
“EVERYONE at this location very polite,they understand your concern ... and they give you quick service...Pharmacist and all staff are very professional,responsible and you will get automated messages as soon as medicine ready,I really recommend everyone to choose MARCS in solon pharmacy for your convenience....”
“My favorite Dollar General. Its not always orderly but usually has what I'm looking for. Their selection of greeting cards is fantastic. I visit this store or the other one on Kinsman at least 1-2x a week.”
“This one on Broadway and southgate is the best the one on e143 and kinsman those young girls and that one lady Mr need to go to a class on how to talk to your customers correct. If they were in a white neighborhood they would act different I spend slot of money in family dollar.and the store on e130 and buckeye those young girl don't have any respect I raised my daughter well. But family dollar is going to lose alot of business because of these kids with attitude just look in your cameras and listen to your audio. Give that job to someone who needs it thank-you”
“I come to this store three times a week. The Manager Bill, is always working, stocking, arranging items, and servicing customers. He is always ready to stop and help a customer find what they are looking for. Great customer service skills, and goes out of his way to give every shopper a great experience. What I like and respect most about Bill and his store, is, during these difficult times, when prices are going up, Bill still finds a way to give the customers great deals. I've included photos to show some of the deals. Thank you to Marcs and to Bill, for helping us find affordable foods during these trying times.”
“This location actually stays open until the time listed as their closing time! How it should be! The employees are very friendly and personable, we had a great conversation. They don’t push people out near closing like most locations employees do. This DG also has a nice produce little section! Most locations DO NOT HAVE THIS. The toy section is also a lot nicer than most stores have! 10/10 would recommend this location to others. ☺️”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
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“Bring gloves! Find treasures! Be sure to check the stuff before purchase. I bought a kite with no poles. Lol but I also got some really great finds for $4!! It was awesome!”