Advance Auto Parts at 4450 Montgomery Rd in Norwood is known for its helpful and friendly staff who provide excellent customer service. Customers have praised the store for its warm, inviting atmosphere and knowledgeable employees who go out of their way to assist. Whether needing a new battery, a diagnostic test, or tools for car repairs, the staff consistently demonstrates efficiency and expertise. One reviewer highlighted how staff members, including the store manager, took time to explain processes and answer questions, making customers feel cared for, especially those traveling or unfamiliar with auto repairs. The store offers a range of new and remanufactured parts, maintenance items, batteries, and oil filters for all makes and models. Many customers appreciate the ability to order parts online for in-store pickup and the discounts available through Speed Perks. The team’s willingness to help in urgent situations, such as breakdowns or needing quick repairs, has left a positive impression. Overall, Advance Auto Parts in Norwood is recognized as a reliable, friendly, and knowledgeable auto parts store where customers are treated with respect and receive quality service.
They were great help us out a lot we are in a bit of a jam and it was on Sunday they absolutely took care of us
January 2026
Jeff the general manager was absolutely awesome. Helped us jump start the car and test the battery. One of the nicest guys I have ever encountered in an auto parts store and the service inside was amazing as well. Super helpful staff. Will be returning when I need a new battery. Thanks Jeff!
January 2026
I had called Norwood for parts on my car and Beth answered the phone was very professional and friendly and super helpful, I will come again shout out to Beth from this location
