AutoZone in Norwood is a leading retailer of auto parts and accessories. The staff is frequently described as extremely helpful, polite, kind, friendly, fast, and efficient. Employees are willing to go above and beyond, offering services like inspecting tires, performing repairs such as fixing a nail in a tire, and installing batteries and headlight bulbs, even in difficult conditions like freezing temperatures. Customers report very pleased experiences and highly recommend this location to friends and family. While some feedback notes a wish for a more professional environment, the store is also recognized for reliable part selection, with customers noting they have never needed to return a part due to incorrect knowledge.
Excellent costumer service at this location, Frances single handedly fixed my car in the rain. I was stranded with my 5 kids I don’t know what I would do without these employees thank you!!
July 2026
Rob is awesome! Answered all my questions and found the parts that I needed.
July 2026
I didn’t know what the problem was and Robert figured it out. That is real customer service.