Advance Auto Parts at 4450 Montgomery Rd in Norwood is known for its helpful and friendly staff who provide excellent customer service. Customers have praised the store for its warm, inviting atmosphere and knowledgeable employees who go out of their way to assist. Whether needing a new battery, a diagnostic test, or tools for car repairs, the staff consistently demonstrates efficiency and expertise. One reviewer highlighted how staff members, including the store manager, took time to explain processes and answer questions, making customers feel cared for, especially those traveling or unfamiliar with auto repairs. The store offers a range of new and remanufactured parts, maintenance items, batteries, and oil filters for all makes and models. Many customers appreciate the ability to order parts online for in-store pickup and the discounts available through Speed Perks. The team’s willingness to help in urgent situations, such as breakdowns or needing quick repairs, has left a positive impression. Overall, Advance Auto Parts in Norwood is recognized as a reliable, friendly, and knowledgeable auto parts store where customers are treated with respect and receive quality service.
In need of a new battery for my Toyota Rav 4, I encountered Renee, who provided exceptional service. Her reassuring demeanor and promptness ensured a swift and efficient process, with my vehicle being serviced within 20 minutes.
June 2026
Nicky was so helpful and kind. Made my experience seamless.
April 2026
Beth at Advance Auto Store #09975 was extremely helpful. She knew exactly where the item I was looking for was located in the store and was very nice while checking me out.
