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“Excellent service! The staff was professional, friendly, and very helpful throughout the entire process. They answered all my questions, handled my shipment quickly, and made everything simple and stress-free. The store was clean, organized, and efficient. I truly appreciate the outstanding customer service and will definitely return for my future shipping and printing needs. Highly recommended!”
“The staff here are amazing! They are so patient and kind. They take the time to answer the odd questions that most would get irritated by. I go a few extra miles to come here as opposed to the U-Haul around the corner from my house. If you need to ship anything, they can make you nearly any side box as well”
“Renew and ALL the staff at this store are AMAZING! They are SO kind and efficient and friendly. Unheard of these days in any business. GREAT job you kind folks! Best store ever!”
“Curtis was AMAZING! He secured my memory foam cushion for return super fast and even was able to waive my label fee. Always have great customer service and that’s why I do all my returns with this store!”
“I have always received great service from the staff at this UPS Store. They are well trained, efficient, and knowledgeable. Consequently, I use it for all my shipping needs. I highly recommend this UPS Store!”
“Came across this business as I researched mailbox services. Jordan was great on the phone and even more patient and understanding in person. Customers all seemed happy, quite a few seemed to be regulars, and he treated everyone the same. Stop by and check it out whether local, digital nomad, or just shipping an occasional package.”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“Adrina from UPS store in Newport KY #6644 is seriously the most awesome employee I know.... She is so fast and sweet. Adrina is so knowledgeable, she greets me every time I see her when I come in for service!!! :)”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
“I came thru today lookin for stationery (paper, pencils, staplers). Shortly after I walked in someone asked if I needed help finding anything and they led me over to the aisles I needed. While I was looking in one of those aisles another associate asked if I needed any more help. I was kinda surprised, honestly. My only minor complaint was that I had trouble finding mechanical pencils at an affordable price. Otherwise thanks to this location”
“I had a something come up and urgently needed some coil printed presentations. Not only was Amanda prompt, but she made the process simple and as affordable as possible. I will definitely be back!”
“I recommend this location for print & marketing services! Ian and Brian are very helpful and kind. A special thank you to them for high quality customer service.”
“Hard working, family owned, christian business that is willing to help any way they can. Cross docks, rework shifted loads, storage, also assemble work. Ray & Karen are honest and easy to work with.”
“Great company clean especially when you consider the type of business this is. Employees are friendly and ready to assist you. If you're picking up a load no shipping department is faster or more efficient usually in and out in thirty minutes.”
“Love the people here, they are so sweet and helpful. I hate that the changing times are forcing them to close their physical stores because they are a big resource for people who aren’t financially secure but still want a college education without the ridiculous prices.”
“Extremely helpful! Helped me figure out how to ship a cake and what I needed. Thank you!
I didn’t get the employee’s name but number is 362364 from my receipt”
“Helpful, Knowledgable and friendly staff! They may need to order more supplies faster but that just means that they sell items quickly in that location which is a good thing.”
“I went in to print and scan some documents—something I haven’t done since college—and it can definitely feel overwhelming. But Brianna was incredibly helpful throughout the entire process and made it so easy. I’ve never felt as welcomed in a FedEx as I did at this location. Both Brianna and Allie were amazing—so professional, kind, and clearly a great team. It was really refreshing to see them working together, teaching each other new things, and having such a positive dynamic. Thank you both for such a great experience!”
“Thank you very much to Eddie, working at this fedex on 5/29/2026 at roughly 12:45pm, who went out of his way to help us even when we didn't ask him to. He was very kind and I really appreciated his service. Thank you, Eddie!”
8:30AM - 7PM
11711 Princeton Pike Ste 341, Cincinnati
Shipping Centers
“Spencer and the tall blonde are the best part of this whole store. I can't remember her name off the top of my head but they've always greeted me taking care of me treated me with respect and helped me with everything I've ever needed that includes notary services packaging shipping they're the best”
“Employees like Billy help make an experience at a certain store location 5 star. He helped me unload a few large packages without hesitation. Thanks Billy for the outstanding service and for going above and beyond.”
“I needed some copies made. And of course I was presenting them with problems and they had to help figure out how to make the copy from one machine to another. Which they successfully did. Thanks to all that were involved.”
“Have to give a shout out to Heather. Went to get passport photo recently. I had some unusual requests about the photo. She was very patient to meet my requests. If every customer service representative helped customers like Heather, the world would be a much better place.”
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“Bailey was a pleasure to be served by. She had great recommendations and an upbeat and professional personality. I was in and out of the store in a timely fashion.”