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“I have a list of kind things to say, but I’ll keep it short. They provide EXCELLENT customer service!!! AND they won’t rip off and or upsell you. Definitely recommend!”
“New resident. All I needed was for them to put new license plates on. Rusted bolts prevented me from doing it. One bolt broke leaving an embedded stump - 1 of 4 to go. It took them 2 hours to accomplish it, drove me home and back. NO CHARGE! I'm a customer for life!”
“I thought the team at Willouby Hills Auto were very accommodating, and professional will continue to go there in the future I have been a customer there for 4 years”
“Dave & his staff helped me in an emergency situation while I was traveling to visit relatives. I had a flat tire, I pulled into
His station & within minutes he found a nail in my tire…looked to see if I had any
Other issues with it…..plugged the tire & got us on our way. Very helpful, polite & very
Reasonable? Could not have been happier!”
“Chris and the team were very thorough and professional. Chris was upfront about what my car needed and how much it would cost. A loaner car was provided until the work was completed the next day. My car is running better than ever. I would recommend Rad Air Complete Car Care if you want services you can trust.”
“Alex has always been great! Can't say anything bad about him at all! I will say that it's a bit more difficult to get in since they moved to the new location, which is super disappointing bc Alex is a great, trustworthy mechanic. But due to their/our schedules not aligning, we've had to utilize another local mechanic in the area that offers a bit more flexibility, later hours which is extremely convenient for our family & also the labor rates seem to be a bit more fairly priced & affordable which can definitely be appreciated these days.”
“Had a camper tire blow out on me, thank the Lord it was near this shop. The owner and his guys are salt of the earth people. They got all four replaced within record time and were so helpful I truly can’t thank them enough”
“We have used Corton twice in the last month and we cannot speak highly enough. Fair, honest, and absolutely phenomenal service. Above and beyond. We will certainly be using them in the future when needs arise.”
“This was my first time here and had a wonderful experience. Jeff was amazing and very personable crew! I am definitely coming back! If you’re looking to get mechanical work done this is the place!”
“Appreciate everyone's customer service this is my second vehicle I purchased from them loving my 2026 Chevy Trailblazer when need vehicle that's the place to go and s/o to Rosel excellent salesperson”
“Great little shop in Mayfield. Fair pricing and reliable work. Scott helped me with a lug post issue that was damaged caused from a dealership! Ask for Scott, he will take care of your car issues.”
“These folks were fabulous — my car’s serpentine belt decided to shred and take everything around it with it while on a road trip to Cleveland to handle some family business. These folks worked me in and got me back on the road within 24 hours. 10/10, highly recommend!”
“Barry, polite people. They're very nice. I got on my kind of guy came and said how can I help you? It was very polite. I would go there recommend them because they're decent milk people, and they're great. I didn't do get nothing done. All I got airs in my tire and that was awesome. That was an awesome day. Because the guy filled up my tires with their god bless him”
“Great service , reasonable pricing. I caught an unexpected flat and I was able to be serviced within the hour ! I really appreciate the good customer service and reassuring!”
“The owner was quick and efficient in repairing a hole in my tire for a fair price. He was even so kind to help me back out of the parking lot. Highly recommend for an honest tire service !”
“My husband and I have been coming to Rainbow Muffler for years and have always had a great experience! We have had a lot of different work on our vehicles over the years and really appreciate all the free oils changes and extra help that they are able to provide for us!! We will definitely keep coming back!! Thank you, Dustin, Forrest, and the rest of your hardworking team at Rainbow Muffler!!”
“Wife & I went here for Memorial Day sale!!! We did find a vehicle that we liked, but I had a rusted trade in!!! All though they couldn't take it, they tried their hardest to make it work!!! David had only been there a couple weeks, and sales manager was outstanding!!! They appreciated our time & patience, but they did all the work!!! Would highly recommend & they are still looking for something to work out!!! GREAT JOB FOLKS!!!”
“Good service, good pricing and reliable.
Would be 5 stars but the lady answering the phone needs to find a different job.
Very unpleasant experience.”
“Came to this location because I had some emergency work done at a sister shop down in Kentucky, and I needed some warranty-covered follow-up.
Gio, Dave, and Zach did a great job working through everything, and got me back on the road. I didn’t have any headaches with processing my warranty, which was hugely appreciated!”
“This was my first experience at Conrad's Reminderville. The condenser needed replacing as I had no a/c. RJ was very helpful and knowledgeable and Amy fixed me up and I'm cool again. Great service.”
“I was advised that the exhaust system, from front to rear, would need to be replaced and a call about parts and labor. I want to acknowledge the kindness and professionalism I experienced at Conrad’s. I was grateful that the staff took the time to listen to my concerns and investigate the source of the noise. For that reason I am glad to share positive feedback about customer service I received, while noting that the issue ultimately did not not require an extensive replacement as originally discussed.”
“I was a walk in as a first time customer to Conrads to have an exhaust issue inspected. Ron and Paul greeted me and did not hesitate to get me in to look at the vehicle so I left it for them. A few hours later I not only got information but they sent me a video showing me exactly what was wrong. Talk about great customer service!!! They had to order the part and due to lack of time in the day, I brought it back to them today and they fixed it for a fraction of the cost that ai was quoted elsewhere!! This is a great team over at Conrads and since I work right around the corner, I no longer have to worry about scheduling appointments anywhere else because Conrads has my business from now on. Thank you!!! Shane”
“Great service! Dustin was originally going to help me put my spare on but I ended up needing a new tire anyways. That kind of customer service is what will brings back customers. Great job.”
“Incredible service. I ordered 2 tires which Costco happened to have in stock. I set up an appointment 10 days in advance as that was the estimated shipping time. I called the service center to see if they could get me in sooner because they were in stock they got me in THAT DAY!”
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“Multiple good experiences, and that’s coming from a picky car guy. I’d say they average 20% less expensive than a dealer, with equal or better quality work. They may be a tick above other independents in price, but that is because they’re uncompromising on parts selection/quality.
As for negative reviewers, the owner and manager are passionate and not going to tolerate nonsense or abuse, but they’ve always been fair and gentlemanly to me.
Also bear in mind, the statistical odds of an older high mileage BMW having an issue around the same time another issue is repaired, is quite high. I think some of this leads to unfair blame.”