Willoughby Hills Auto Repair, originally opened as 691 Auto Care Inc in 1995, has grown significantly over the years. Starting in a small 1300 sq ft building, the business expanded in 2003 with a large 5,000 sq ft addition and remodeling, allowing it to better serve customers with new, state-of-the-art equipment. The business is known for its honest and trustworthy service, with customers appreciating that they will never be upsold or charged for unnecessary repairs. Many clients feel confident leaving their cars in good hands, often mentioning the friendly staff and reliable work. The shop offers convenient services like shuttle transportation, making car repairs less stressful. Customers have shared stories of how Willoughby Hills Auto Repair saved them money and time, successfully fixing cars with small parts rather than recommending costly replacements. The staff is thorough in diagnosing issues, providing clear communication, and explaining upcoming maintenance needs. Even during busy times, such as holidays, prompt service is available—such as tire replacements after a flat. Overall, Willoughby Hills Auto Repair has built a strong reputation for quality work, honesty, and excellent customer service, making it the trusted choice for auto repairs in the area.
I thought the team at Willouby Hills Auto were very accommodating, and professional will continue to go there in the future I have been a customer there for 4 years
December 2025
These people will never jerk you around or make you pay for things you don’t need or upsell you. Great place. Only one I trust.
December 2025
Felt like my car was in good hands! Appreciated the shuttle service to home and back so I didn't have to wait for 3 hours while the work was done!
