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“Angelo was by far amazing handling several customers at one time bouncing back and forth I’m not sure how he does it. Great customer service great experience. This man knows his stuff. Amazing store customer service is top tier.”
“We were welcomed at the door. We were shown and told where the couches were. We were asked a couple of times if we needed any help. But left to browse. We were finally ready the salesman was very friendly very helpful answered all our questions. Even showed us another option. We know the pricing was very good. So we went ahead and ordered. Helpful about letting us know approximate delivery to the warehouse and approximate delivery to our home. He did offer us an extended warranty. We had ordered all of our cabinets from North East Factory Direct ed with the gentleman who helped us then with the design and are very happy with the quality of the cabinets we got. The price was very good also.”
“A great experience from start to finish. Adam was so helpful, knowledgeable and professional. It’s clear he has a passion for customer service. He answered all my questions, made recommendations and found me exactly what I needed with no sales pressure. If you’re in the market for a new mattress, go see Adam. He will take care of you!”
“My family had a great experience with your staff. We felt welcomed as soon as we entered the store. We were given the opportunity to look at our own pace and were impressed. You have earned a forever customer.”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“I've bought several accessory items from this store. I purchased a Mantle Piece beveled mirror, dark oak, scratch and dent section ? Queen size bed frame excellent quality, The movers put in back of my truck with care. They were experienced. Very reasonable, No tacky or substandard merchandise”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“After struggling with back and body aches, I began searching for a new mattress. Sleep Outfitters caught my eye because of their stellar reviews, and I went in hoping to work with a salesperson named Chris. Instead, I had the pleasure of meeting Paul, and he immediately made me feel at ease. It wasn't the typical awkward sales experience; it felt like I was shopping with a friend.
I explained my back pain, and Paul listened carefully, showing me several mattresses that fit my needs. His recommendations were spot on—I almost fell asleep on the one I chose! The entire experience was one of the best I've had in a long time. Paul’s passion for his job and genuine customer service were incredible.
I've already told my friends and I'm sharing it here: if you're looking for a new bed, go to Sleep Outfitters and ask for Paul. You'll find the perfect mattress for you and have a great time doing it. Thank you, Paul—you're awesome!”
“Jennifer made the process easy and enjoyable. As a salesperson, Jennifer is easy to talk to, relatable, and personable. Would highly recommend and can’t wait for my new sleep experience!”
10AM - 8PM
23100 Broadway Ave, Oakwood
Furniture Stores
“My sister and I had the pleasure of visiting the Oakwood location. Salesman Reggie was polite, knowledgeable and very professional. He was completely committed to finding the perfect solution to our needs. I highly recommend Reggie!”
“I had the pleasure of working with Allison Sponseller at Ashley furniture, and I cannot recommend her enough! I needed to furnish three homes on an incredibly tight deadline, and Allison, along with her amazing team, made the entire process seamless and stress-free. From understanding my specific needs to guiding me through the perfect solutions for each space, Allison went above and beyond to ensure I was satisfied with every decision. Her professionalism, expertise, and dedication were invaluable, and I'm so grateful for her help. If you're looking for top notch service and high quality furniture, I highly recommend visiting Ashley Furniture and working with Allison and her team. They truly are a dream team!”
“I went to see Zach with the hope he could lead me to a craftsman who did much less magnificent work than Chagrin Valley. I took my daughter's sweet little 2-tiered heart shaped table and explained that with my health issues I needed a larger 3-tiered table to be able to reach meds, Yeti, tissues, light, phone, etc. He smiled and said "we can do it...maybe 3 weeks". I cried; I had been looking for so long. My daughter's table was like she was with me after moving to Georgia, though we do talk daily. I picked the finished table up and cried again. It is beautiful. I am very appreciative and extremely grateful. Mommy and daughter together again.
Beverly Johnson”
“They were very helpful helping us find the best furniture. There was no high pressure attempts to upsell us. Delivery was great. They were on time and careful. We have bought many pieces of furniture there and have always been pleased with the quality and service.”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“Ben Halton did an AWESOME job helping me with selecting my furniture and getting everything purchased. Brett the manager was a big help at the end too!! Ben was funny and personable and made the experience so much easier and less stressful. He was very nice and genuine as well and that’s something I truly appreciated as well. I most certainly will be back in the future for more stuff lol!”
“I love this place, everyone who works here knows there stuff,and they are always well stocked.
Update
Only the best looking plants here
Was at home Depot getting some lumber
Decided to get some hanging baskets for
my wife
They looked good ok
Then I thought go look at petiti
Oh my
The baskets don't even compare”
“I absolutely love Sheely’s! This is my second large furniture purchase from them and all the items are wonderful. Brian M. was my salesperson on both occasions and went out of his way to make sure I made the perfect selections to complement my home. The delivery was top notch both times and I would highly recommend Sheely’s to anyone that is in the market for quality furniture!”
“Love this place. The variety of plants, flowers, shrubs, trees, outdoor furniture, home decor and gift ideas is amazing. Not the cheapest place but the best for good quality stuff.”
10:30AM - 7PM
4639 Northfield Rd, Cleveland
Furniture Stores
“Place is nice and clean. Staff is professional. Stress free experience! Very nice pieces of furniture to fill any part of your home! Will return! SERGIO IS THE BEST!”
“Nice furniture and soft cozy blanket ! Highly recommend LoveSac to others. It’s little bit pricey but quality is good! I just got the blanket last year from ordering it from LoveSac website. Customer service was wonderful and answered my questions to my satisfaction! Pillow sac I tried in showroom is nice and comfy to sit in it.”
“David and his new associate in training were very kind, very knowledgeable in their presentation and demonstrations of the products on hand, which made the purchase we made and easy choice. It was a thorough start to finish experience that I was not expecting going into a Sleep Number store for the first time. I was impressed beyond expectations!! Thank you David”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“This little stool was the last piece I added from home goods. I Love, Love this store. Every travel I take I try to find a HomeGoods. I live in Michigan and I found this little stool in Cleveland, Ohio”
“Ron and his team built and installed custom shelving in my home. Throughout the process, Ron was communicative and friendly and answered all of my questions. The final product is GORGEOUS. Also the store is quite lovely! Highly recommend this business!!”
“Poised and professional. Warm and delightful. Chelsea was an absolute treasure to work with. She has a perfect blend of knowing when to offer her opinion while giving clients the space to work through their preferences. We are so excited to receive our furniture, and we'll definitely return to Perrino to work with Chelsea on our next design project!”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“Every trip to Home Goods is an experience, always something different, I always collect the most awesome finds. Staff willing to help, regardless of how busy. CHECK OUT friendly and aware of your purchases. Financial aspect a win win.”
“Exactly what the name sounds like...a showroom filled with all types of lights. Have lights for all rooms, indoors and out. The salespeople were helpful and knowledgeable. Selection was pretty good...and the have more available in catalogs and online. Will probably end up getting some lights for my home build.”
“I had a fantastic experience with this rental company during my recent trip to Cleveland. I was in town for a week to undergo surgery and begin my initial recovery, and they made the process incredibly smooth.
They arranged to deliver a recliner to my hotel, timed perfectly for shortly after I checked in. The team handled the setup efficiently and worked with us to schedule a convenient pickup before checkout.
Every person I interacted with—both on the phone and in person—was kind, professional, and extremely helpful. The delivery and pickup crew were especially great.
The recliner itself was exceptionally comfortable and made a huge difference in my recovery. Sleeping in it throughout the week was a relief. I’m so grateful for the excellent service and wouldn’t hesitate to recommend this company to anyone. Thank you all so much!”
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“Went there for Black Friday shopping, great deals! Got my soft comfy chinchilla blanket today! Wanted to thank Dorothy for superior customer service and took the time to wrap my blanket with compassion and attention to detail! Their friendly demeanor and professionalism truly made my overall shopping experience much better than expected.
Greatly appreciated for her hard work and dedication !”