“Stopped by to get my car ( Chevy Cruze) checked by them because of problems. They scanned it, set me up with the proper parts and explained everything to me that would need done and gave me a few pointers. Everything worked out great. The older guy knows GM and his advice made everything go better. Great bunch of guys working there 👍”
“The employee name chris is knowledgeable on everything i put in front of him. Hes always polite and goes out of his way to help people no matter what part or tool your looking for. All the oreilys needs a chris working for them.”
“I have a 2019 Ford Ranger - I go to White's for all my oil changes and on the latest trip they were able to replace my battery and add air to all my tires. Full service with the convenience of an oil change. Nice job!”
“I recently had the pleasure of calling in to pay on our account, and I must say, my experience was outstanding, thanks to Alexis! From the moment she answered the phone, her professionalism and phone skills were truly exceptional.In a world where customer service can sometimes leave much to be desired, Alexis stood out as a shining example of excellence. I want to express my gratitude for her exceptional service, and I look forward to future interactions with such a dedicated professional.Thank you, Alexis, for your wonderful assistance and for setting the bar high when it comes to phone skills and customer service!”
9:00 AM - 6:00 PM
329 N Main St, Orrville
Auto Parts
“Great experience with Marco and love my Lincoln!!!! Also wanted to say best customer service I have ever had from a dealership... From sales (Marco) to service; would recommend buying from here.”
“We're the only ones to have an obscure part for my Cummins! They were super accommodating and made sure to get my part shipped out ASAP in order to help us get our truck on the road again for our family vacation! Will absolutely use them for all my diesel needs going forward!!!”
9:30AM - 5PM
329 North Main Street, Orrville
Auto Parts
“Great service very helpful. Thank you Cj Wright for helping me find a great truck. if anyone is looking to buy a new or use vehicle plan to go see Cj at serpentini in Orrville”
“We received a letter from Serpentini to trade in my 2023 Equinox. We usually throw those away, but I read it and we decided to just see what they could offer us. Derek K. Was simply amazing! He listened to what I wanted and didn’t want and -though they didn’t have one on their lot-he said he would find one for us. He ended up getting us more than we expected and was great through the whole process.
We are Serpentini Orville loyal. This is the 3rd car in three years from here for our family and every experience was fantastic. I will say, Derek was our favorite salesman so far. He explained things very well, did not pressure and was super friendly. We will recommend both Derek and Serpentini Orville to everyone.”