“My moving men Jason and Randy did a great job with helping me move. They had great communication with me through out the move and asked me where to put things once we arrived at my home. Basically they were on the go, go, go from start to finish.”
“Great experience at Compass Self Storage! The facility is clean, well-maintained, and feels secure. The staff was friendly, professional, and made the rental process quick and easy. They took the time to answer all my questions and made sure I found the right unit for my needs. I would definitely recommend this location to anyone looking for a reliable storage facility in Cleveland. Jennifer was great and very helpful!”
“Josh has been absolutely amazing - we came in from out of town to access some family storage & he went out of his way to make sure our experience was flawless.”
“Everything was very smooth. From move in to check out, everything was handled professionally and with courtesy. The staff are great and will go the extra mile to make sure you're taken care of.”
9:30AM - 5:30PM
650 W Bagley Rd, Berea
Self Storage
“Office staff is AWESOME! Price is fair. The lighting inside the building tho is TERRIBLE in my unit it is EXTREMELY DIFFICULT to see especially th 2/3 of it that isn't in front of the door I always have to bring a flashlight and there's no way to plug in a light to make it easier. Is prefer at least 1 overhead bulb in a sideways 10x30 unit.”
“We had a large office move that needed to be completed in multiple phases, and we had the pleasure of working primarily with Jimmy S., Steve R., and Robert C. They were professional, efficient, and made sure everything was done RIGHT. Thank you for all your hard work and dedication!”
“So…. I kind of made a mess in their parking lot while reorganizing and sorting a bunch of junk on my trailer. I literally just pulled in their lot in order to not be in the middle of the street. I’ve done this twice. The first day, I had set a couple things in the grass next to the lot, and had forgot to bring them with me. When I packed up, I left them behind. Fast forward a few days: I have my suv filled with that junk and now I have a trailer as well. The same thing…. Pulled everything off of the trailer so I could get it all organized and bring to the scrap yard. This time, the manager pulled up to me, and obviously wasn’t too happy! She was very firm, she was respectful. She was decent to say the least. She mentioned the things I left behind last time and lmk to make sure to collect them and then also let me know to clean the parking spot I was currently in and to leave. That may not seem like it warrants a 5 star review, but in reality who was in the wrong? I was. I was illegally conducting labor in their parking lot, I made a mess, and I caused a distraction and disturbance for their customers. I left things in their lot and didn’t clean them up until I was informed to do so by her. She didn’t take anything personal and I explained that I had things going on in my life that made it difficult to conduct my business at home. She was very understanding and I appreciated that she didn’t just say nothing at all while calling the police. She approached me and was fair and that’s all I could ask for”
“I had an excellent experience with this storage facility and would highly recommend it to anyone, especially students. As a masters student, I needed a safe, affordable, and convenient place to store my belongings, and this facility exceeded my expectations.
Bob, the manager, was absolutely fantastic to work with. He was professional, friendly, and always willing to answer questions or help whenever I needed assistance. He made the entire process easy and stress-free for me.
The facility was clean, secure, and well maintained, and I always felt confident that my belongings were in good hands. If you’re looking for a storage unit with outstanding customer service and a manager who genuinely cares about his customers, I highly recommend this facility and Bob!”
“Very clean establishment and well maintained. Christine at this location was extremely helpful and knowledgable. Renting a unit with her was a breeze and I’ve recommended this place to lots of my friends!”
“Hottest day of the year, hottest time of day, and these guys rocked it! Careful with furniture, asked questions, friendly, and got the truck loaded and unloaded quickly. Call All My Sons!”
“My experience with Dedreeya was seamless and extremely pleasant. I was greeted with a smile. She explained the process and even escorted me to my unit because this was my first experience with renting a storage unit. I will gladly recommend this location to my friends and family. Thank you DeDreeya”
9:30AM - 5:30PM
10117 Brecksville Rd, Brecksville
Self Storage
“Cathy Went above and beyond to work on a unit transfer for me to save me money. My rates kept increasing and I really appreciate how she went beyond what normally anyone would do.”
“Management and staff were very pleasant. Facilities were clean and safe. Location was convenient. Storage unit deals were very attractive as a new customer. Communication for billing cycles and online ability to pay the rent was convenient.”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“When I needed a storage solution for my camper, I never imagined I could resolve it in less than 20 minutes. I got excellent service in the office from Rondae! Professional and kind, she answered all my questions and got all the paper work done quickly. I’m thrilled with the price and I plan on leaving my camper here for as long as I need. I highly recommend this facility”
“I had a great experience at Public Storage thanks to Demetria. She was incredibly kind, helpful, and positive from the moment we arrived today. She made sure we knew that if we needed anything at all while we were there, she was more than happy to help. You can tell she cares about people and takes pride in what she does. She’s definitely one of the sweetest people I’ve ever crossed paths with, and she made the our experience feel less like a storage unit trip and more like seeing an old friend. Thank you, Demetria!”
“Sarah does an outstanding job and is one of the best property managers I’ve ever dealt with - PERIOD! She’s a true professional and an extremely easy and pleasant person to deal with in getting things efficiently accomplished. CubeSmart is very fortunate to have her managing their Broadview Heights, OH facility. Thanks Sarah!”
“Can’t recommend Harrington Movers enough. They made our move as seamless as can be and did it with smiling faces. They were great communicators and very professional. These men didn’t take a break! They were fast, efficient, and very careful with wrapping and handling our furniture. We would definitely recommend this crew to our friends and would use them again. Thank you!”
“Wayne and Adam are really helpful guys that go the extra mile in offering a comprehensive storage solution for whatever you need tucked away! I never feel uncomfortable or nervous visiting my storage unit alone even though places like this usually have a spooky vibe— the around the clock security makes me feel like someone’s got my back! Even while i’m not there, i am confident that my things are DRY as well as safe and sound! Thank you Buckeye State Storage!!”
9:30AM - 5:30PM
12777 Abbey Rd K, North Royalton
Self Storage
“Carl was extremely helpful and informative and helped me choose the best unit for myself , As a business owner myself he is definitely an asset to your company !”
“Adam was great helped me understand the process & get set up. Also helped me save with a new customer special, the process was seamless I truly cant complain. Access 6am-10pm everything seems solid.”
“There was a mishap with my storage unit, and someone moved me out accidentally in the system. When I went in on a Saturday I spoke to a new general manager named Darrell who researched the situation and found out. It was an error on the company part. He immediately fixed the error and was very knowledgeable And helpful.”
“Storage Sense in Cleveland, Ohio, Exceeded All Expectations!!
I cannot recommend Storage Sense in Cleveland enough. From start to finish, the professionalism, compassion, and efficiency of the team—especially Peter and Dora—made an incredibly challenging time in my life feel manageable.
As a recent victim of domestic violence, securing a safe storage space was a critical step toward rebuilding my life. Dora and Peter handled the leasing process with both expertise and kindness, patiently guiding me through options to ensure I selected the perfect unit for my needs. They answered every question thoughtfully and provided clear, organized information, making a stressful decision feel straightforward.
What truly set this experience apart was the genuine care shown by both staff members. During one particularly emotional moment, Peter stepped out from behind the counter, offering heartfelt reassurance that “everything will be okay” and reminding me of my own strength. He consoled me, as I cried; it was just what I needed at that moment. Dora, too, lifted my spirits with her warmth and optimism, ensuring I never felt alone in the process. Their compassion turned a transactional errand into a moment of human connection I’ll never forget.
To anyone in need of storage solutions—especially those navigating difficult circumstances—Storage Sense is more than a business; it’s a place where kindness and professionalism intersect. Thank you, Peter and Dora, for being a light during my darkest days. Cleveland is lucky to have you.”
“I actually liked this place it's nice and clean and quiet it can be confusing I stepped into the office to ask directions when I got outside I was still lost thankful they have an intercom system where someone will answer and help you out the lady I dealt with was very nice very helpful she even came out of the office to help us figure out how to get inside our unit”
“We have been storing our personal items here for 1year. I have no complaints. It is very clean and climate controlled. They allow you to pull in with your car or truck and provide carts to move your items to the storage location.
There is a big elevator that allows you to equip multiple carts to allow less travel from your truck or car to the storage . This is a 2 floor storage and they have different storage size available .
You can also store your vehicle or RV if needed.”
“I’m thankful to have secured a nice large storage unit at Breakwater. I toured the facility this morning and it’s definitely a step up from a storage unit I had out of state a decade ago. Gloria, in the office, was prompt, helpful and thorough. She is wonderful!”
“The property manager was extremely helpful with my rental gave us a great location and door was very easy to open as both my wife and I are disabled thanks Mike you were great.”
“We've been working with trucking companies for 15 years and by far ADC is the most professional, courteous and completely reliable. They go out of their way to help their clients and are flat out amazing to work with. Thanks again!”
“Great customer service. I had mistakenly signed up for 2nd floor, interior space when I really wanted one with exterior access. The change was made quickly and efficiently with always a pleasant smile.”
“Came in spoke to Eric gentlemen was very nice and welspoken help my mom out alot if you ever visit he can help all in all awsome storge place I'd recommend every one”