Spitzer Buick GMC Parma is described as the Buick GMC dealer for Cleveland and Northeast Ohio, focused on 100% customer satisfaction. Customers report amazing and extraordinary car buying experiences, noting the team is nice, helpful, and goes above and beyond. Sales staff are praised for being awesome, taking time to show vehicles and features, providing honest information, and maintaining open communication. The finance department also receives praise for a quick, painless process that secures the best rate and deal. The service department earns high marks for professionalism and satisfaction. Staff are noted as very nice, informative, and thorough, clearly explaining problems, recommended fixes, and solutions. This helpful service experience encourages customers to return. Reviews also compliment the dealership's appearance. Overall, customers recommend Spitzer Parma for anyone looking for a new car, affirming that great people there really care about the experience.
Galvin was very nice and very patient with me when getting my car. The manager Bill was very nice and send brownies by mail.
August 2026
Truly one of the best experiences. Gavin worked with us, and was the best. we had already went to 2 other dealerships, and wanted to give Spitzer a try, right away we knew we made the right choice. Gavin was great with explaining everything and walking us through it all. would go back again, and would 100% recommend to... read full comment
August 2026
Thank you Gavin for all your assistance with purchasing my first car. The process was so smooth and I love my car!!!
