Herold Family Auto and Tire in Parma, Ohio, has established itself as a trusted auto repair and service shop, built on a passion for providing a better tire buying and auto repair experience. Customers consistently praise the shop for its excellent service, affordability, and efficient repairs. Many reviews highlight the friendly and honest staff, who are dedicated to keeping costs down while ensuring quality work. Whether it’s routine maintenance or major repairs, such as brake jobs or suspension work, the team goes above and beyond, often providing additional services without extra charges. The communication at Herold Family Auto is noted as top-notch, with customers receiving detailed updates, including pictures and checklists, to ensure transparency regarding their vehicle's condition. Follow-up calls to check on customer satisfaction further demonstrate their commitment to service. With numerous positive experiences shared by customers, Herold Family Auto and Tire stands out as the go-to auto center in the Parma area, making it a highly recommended choice for anyone in need of reliable automotive care.
Very friendly and transparent. They took.time to explain the issue fully and provide an estimate that was honored. Great experience; would recommend.
September 2024
I would recommend Harold Family Auto the best reputable auto center in the Parma area. Every time I take my auto there for repairs they always fix the problem and always try to keep the cost down. I’ll continue to use there services and recommend them to anyone I know.
September 2024
I’ve had auto maintenance done on several different occasions at Herold’s and each time has been a positive experience! They are very kind, affordable, and efficient - highly recommend!
