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“The team at this store was tremendously helpful to me & the company that I work for. Highly recommended. They were quick, professional & friendly when assisting me with my shipping dilema!”
“When I first got there, there was a sign on the door that there would be back in about twenty minutes.From when I arrived. They did get back, and by then there were about eight or nine people in line.Waiting to get in. Lucky for me, I was just doing a drop off that we're all ready for sending.And I did not need a receipt, so i just needed to go up to the counter and drop my stuff off.”
“I've been using this store for over a year and won't go anywhere else. I have used them for many services from printing emails to my daughter's wedding photos to having memorial bands printed.
The staff at the Fairview park UPS store have gone out of their way to make all my experiences easy and a very happy customer. Truly grateful.”
“Always extremely helpful and kind! I have dropped packages at this location twice and the employees are great. Wish I got the employees name today but thank you for the help!”
“SHELLY, IS ALWAYS VERY POLITE AND HELPFULL WHENEVER I Visit this location,
Always smiling and greeting customers pleasently.
Shelly should be recognized for her service.”
“This is a shout out the the remarkable professional service I recieved from Jake at the Rocky River Ups store. He is beyond a asset to the bissness! Thank you Jake for making one of the stressful days become perfect!”
“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”
“excellent customer service across the board! from shipping to packing, the UPS Store associates have been very helpful in facilitating and executing any shipping or printing demands!”
“Heather is the BEST!!!! She went over and above!!! Being on older women I'm not good with a cell phone. When I explained this she didn't hesitate to help. I would have given a 10 star, if I could. I had gone to the Brunswick ohio location they were rude and wouldn't help me at all.”
“They performed the service that I needed very quickly and efficiently for a very good price. They had a long line of customers and got through that line expeditiously. They’re doing a great job!”
“The customer service from Dominick at this location was the best experience!! I had to ship something for my family and there were very specific instructions. He not only helped me package this item in bubble wrap and boxes but than notified me it needed to be shipped through the USPS with the label I received. I walked across the street to the post office to realize it had closed 30min prior.
When we were walking back through the parking lot Dominick asked us why we still had the package. When we told him we had missed the post office he offered to take our package as he still had a pick up from UsPs that day. He did not need to go this over and beyond but he chose to’
Dominick we are forever grateful and the only person we will trust moving on with our shipping and receiving needs!!”
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“This was my first time using the service, the person that helped me at the desk made it super simple, easy Peezy and it was very convenient. I’ll definitely pass this along that it makes my life easier to use this UPS store to make my Amazon returns.”