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“Fred and Sarah at this location are awesome! After a week of fighting with other T mobile locations, Fred took the time to find out what was wrong with my phone. Sarah assisted in making the experience worth it all. Go Sarah and Fred. Thanks to this location.”
“I have been to other Boost locations and was never happy with the customer service. But today was my first time at the E. Broad location and I was very happy with the experience. The store was well-lit, clean, organized, and inviting. Tripp was the associate that helped me and he was very knowledgeable about all the products and was able to give great recommendations. He helped me purchase new phones for my family and was very patient with helping us set them up. Because of associates like Tripp, I'll remain a Boost customer. Give him a raise!”
“John and Kayla at New Albany were awesome.Chris at Reynoldsburg was great also, between the 2 we have better plan and they worked to make us satisfied.Thanks T-Mobile for dedicated employees.”
“The most knowledgeable staff in the area. The staff takes a minute to understand the need and can alway fix most anything, including issues taken to another store before seeking them out.”
“Stopped in today with my wife to switch from AT&T. AT&T never game me the same bill. This store gave me an amazing deal and had some of the best customer service ive seen in a while. Abby was amazing, this staff is nice and cares. Highly recommended this location.”
“Very Good Experience! Alex was wonderful to work with both times we were at the Verizon Location here in Reynoldsburg. She was very attentive to our needs and did everything possible to help us and make the experience good. We have talked to multiple representatives and managers online and on the phone, no-one was as helpful or knowledgeable as Alex. Keep up the good work!! Go to store for any Verizon needs!!”
“This location is easy to get to. When you walk in there is a kiosk to sign in. To be seen, you have to sign in to be put into the que. There is usually a line for this location. Most of the time they are efficient and get to you quickly. There is a kiosk in the back if you only have to pay a bill. The staff was polite and got.me signed up for a new phone. They didn't have it in stock but ordered it for me. They made sure I received the confirmation email and responed to it before I left.”
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“We went in to pay a bill and ran into our favorite boost mobile associate. We talked about ungrading because our phone was old with little memory. Rather that upsell us something we didn't need they hooked us up with an economical 5G phone and a cover on our request. The service allows us to stay in touch with family here and abroad. Good store great personal service.”