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“the staff is friendly and helpful, place is always clean. they have the cheapest PO boxes around with a lobby that is open 24/7 and contains some self serve packing materials if you need to box something up after hours. it's small and rarely busy.”
“Had an issue with a package showing delivered but it was not in my mailbox. Went in and they quickly located and had the package delivered within a half hour. Thanks for the quick response!”
“Have been doing my postal transactions with the Bath, Ohio Post Office for 8 years and have receive excellent, professional, friendly service with each visit. I can understand customer frustration with the hours, but this is a smaller office with smaller staff, and this is something to expect. All you need to do is go to the larger offices and deal with the staff there in order to fully appreciate the Bath office.”
“My elderly father lost his maibox key. We went into post office at 12:30 to see what to do. They said it will probably get the lock changed tomorrow. Within an hour it was changed. What wonderful customer service. Thank you so much.”
“The manager handled a complaint from a customer in front of me very cordially and professionally. She explained the post office processes to him thoroughly and politely and was able to reassure him that she would do what she could to help with his issue.
The process of mailing my packages was also very smooth all around. There was a nice selection of mailers with different designs and sizes and the employee who helped add my postage was nice and efficient.”
“The entire staff were amazing people, but Znobia saw me first as I walked in with my hot mess and literally not 10 minutes later, I was on my way out the door! The customer service here has always been top notch! A 2.9 rating?? C’mon CFalls… we can do them better than that!!!”
“We find this location very dependable and prefer it over the closer NORO one. I like that the have self service largehopper bin in the lobby for after hours parcel drop off. Been going here for years never had any problems. 5 stars!!!”
“Incredibly friendly and patient. I brought in a whopping 30 packages to mail and the post master could not be more understanding. Really just a genuine good guy.”
“Love this place. Very clean and close enough, it's located right by my daughter's school. I would recommend the place, very respectful worker's and excellent customer service. I'm going to make this place my main postal service location. ❤️??”
“Both the ladies have been nice to us.
The W girl who took my sons pictures who is autistic was a sweetheart she has so many patience .
Thank you ladies!”
“Jordan is literally the kindest man on this planet! All I gotta say is if we were able to duplicate him for all USPSs country wide the customer service would be something you can’t beat. He’s amazing and everyone was saying the same when I was there!”
“Long lines and only 1 employee. They need help here. I just need to buy stamps and it's taking forever. They need a vending machine for stamp purchases. The employee here is working his tail off and is efficient.”
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“While being out of town for an extended period, I received a text from USPS that I was getting an unexpected shipment. It contained some valuable and delicate item so the package needed signature. I called the Stow P.O. and talked to Leo, who made sure the package was properly forwarded to my temporary address by actually going and looking at it. He also asked me to check the tracking on my phone while he waited to make sure I could track the shipment too. Finally, he asked me to call the PO and ask for him specifically if I needed any additional help. We need more teammates like Leo in all organizations. Great service!”
“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”
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“We went in today to have our 3 children’s passports renewed. Service was great! We have not been in a more efficient post office. The two women working were so friendly. Highly recommend this location.”