ATMs in Pickerington, OH

“Too often do we forget how impactful one person's service can be to the general appearance of a company. Today's experience was an excellent example. Now that banks are opening up for general in-house service, I expected to walk in on a long line. I had had some difficulty opening a new business banking account online and learned that that feature us no longer available; that I had to do this in person. Thankfully, I called and scheduled an appointment. The young lady (Ashley) on the line was extraordinarily pleasant and helpful with any and all questions I presented. Thus, I felt good about my upcoming scheduled appointment, despite the fact that I was eager to open and complete the new account process then and there on the phone. As expected, there was a good-size line at the bank, but I walked beyond it and politely interrupted someone working with a seated customer, asking where I needed to go for a 4 o'clock appointment. She kindly told me, after confirming my time, that she would be right with me momentarily. Not only was she efficient in walking me through the process while educating me on things I could expect, she advised in matters I hadn't considered, but could anticipate in the future, regarding business account management. This is something I definitely needed and was grateful for receiving. Surprisingly, she remembered speaking to me on the phone (so yes, it was the same young lady - Ashley). We had a great conversation, sharing a few laughs along the way, which made the entire experience enjoyable. As a former store manager, I know the importance of having charismatic and caring personnel on the staff. These are traits that you don't teach. They bring them to the table. As I said in the beginning, one person's performance is often a reflection of the company. I've never had a problem at this location and with people like her available for assistance, I doubt I ever will.”

“By far the best or worst location I have ever been to. Every thing was out of place or placed in the correct spots just so I couldn't find anything, which made finding everything so easy and quick. The employees were more than not helpful to help me with my questions which they readily answered with no problems, so KUDOS to you! this place ROCKS!”