I love this bank. Everyone is so friendly and the customer service is excellent. Definitely not like a big bank where they treat you like a number.
August 2023
Lots of miscommunications upon sign up. The fees are worse than Bank of America — and the banking app and web portal never show an accurate total. I’ll have $5,000 and then the cards getting declined — and I’m hit with a fee. Predatory behavior, we’re switching to Mercury bank for our business.
March 2023
I've been banking with Heartland for 3 years, managing both personal and business accounts. The staff, including Heather and Catie, are consistently professional and provide top-notch service. I also appreciate the personal touch of being a known customer, as they recognize me by name without ID.
Heartland Bank is a community bank proudly serving clients in Central Ohio and the Greater Cincinnati region. Offering personal checking and savings accounts, business banking accounts, mortgage and loan services, lending solutions, and financial planning through Heartland Planning Associates, Heartland Bank strives to meet the needs of individual, commercial and small business clients. With competitive rates and access to 40,000+ surcharge-free ATMs and mobile banking, Heartland’s clients enjoy financial flexibility with exceptional customer service to complement the 19 full-service branch locations. Member FDIC. Equal Housing Lender.