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“Thank you Brooke! Came in needing a new iPhone, and Brooke was incredibly helpful—made the whole process easy!
I always dread transferring my phone data from one phone to another—thinking it’ll be a pain—alas, I wish I would have come in sooner! Brooke was kind and patient, and answered all of my questions.
HIGHLY RECOMMEND!!”
“Hailey is awesome! She did a great job helping my elderly mom and me choose the right products and phone package to meet our needs and save money. She was very knowledgeable and didn’t pressure us at all.”
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1100 Wayne St #1337, Troy
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“Wow! We called on Monday, and they had me up and running on Thursday. It could have been scheduled sooner; however, we were not prepared for such a quick turnaround. The install was a breeze, and the tech was very informative! The connection is just as it should be.”
“Thank you Austin you have great customer service and you found the problem with my account and fixed it!! You deserve a raise... Thank you Rob for everything as well you guess are a great team”
“Solomon Byrd made my visit to Spectrum one to remember.
I took my 86 year old dad into Spectrum to replace an aged router. Solomon was engaging, knowledgeable, and authentic. He took the time to explain the new equipment and then went above and beyond by reviewing my dad's bill.
Solomon's efforts saved dad several hundred dollars by eliminating his landline. While the savings is nice, his genuine efforts left a priceless impression on the two of us.
Congratulations on a great hire, Spectrum.”
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“I went in for a new phone. Nathaniel helped me go over my options for devices as I've been on the fence for a while upgrading my Samsung. He took his time showing me the latest features of the new Samsungs and going over plan options. He was very friendly and knowledgeable and even got me a lower rate than the carrier I was with! I'll definitely be taking my business back to him!”