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“really appreciate this staff, helpful, friendly and gives a solid effort; Thank You! they know how to anticipate the evening rush and work as a team to get to as many customers in an efficient way, even tho they are on a skeleton crew. i needed reports bound with the spiral report covers and they clearly communicated what could be done in the time frame and met the promised deadline. they offer rush services w/fee, for anyone like me pressed for time - very happy customer here!”
“My preferred more personal touch means of shipping! Great team and customer service to explore best either time or cost to get items shipped! Shipped a dozen items over the past few years and no issues (even end of COVID times).
Miss the German Shepard ? in the store ?✝️?”
“I have visited the store frequently everyone is alway polite knowledgeable friendly and helpful but today was above and beyond I needed to make copies and the gentleman helped me I wasn’t sure how to make the copies bigger so my insurance company could read it and the representative whose name I didn’t get was very kind very patient and it was exactly what I needed for my insurance. Can’t say enough good about them!!”
“Absolutely fantastic service at The UPS Store on Sawmill Road! I've been helped by every team member there, and each one of them has always been incredibly friendly, attentive, and helpful. They consistently go above and beyond to answer questions, provide guidance, and make the entire process smooth and fast.
The atmosphere is always positive, and you feel genuinely welcomed every time you walk in. If you need any UPS services, this is hands down the best location in all of Dublin. I highly recommend it to anyone looking for efficient, professional, and kind service.”
8:30AM - 7PM
829 Bethel Rd, Columbus
Shipping Centers
“I've been to this location several times and have always had excellent service. Today, I brought in two large portraits to see how much shipping them would cost. Bridget was very friendly and professional, explaining the costs and handling my items with care. She was super understanding when I wanted to wait in the store so I could text my husband about whether he'd be comfortable with the cost. Ultimately, I decided not to ship the items, and since I had my young child with me, Bridget and Stew offered to let me get him to the car and bring my car around so they could load the portraits in for me. I didn't even purchase anything on this visit, and they still provided top notch customer service! I will happily take my business here in the future.”
“I had signed up for a new mobile phone service. In signing up, I received a free phone (Orbic) and a tablet. BIG mistake!
The quality of the phone was UNACCEPTABLE! All I wanted was to return it ALL! I went to The UPS Store and the employee I encountered was EXTREMELY accommodating! Did not think of remembering her name...sorry I didn't!
Great experience!”
“Felt bad because I walked in 5 minutes before close. Associate Jordan was incredibly friendly and helpful printing off a return and packaging up said return for me on something urgent. I am grateful for the professionalism and kindness shown.”
10AM - 5:30PM
1454 Bethel Rd, Columbus
Shipping Centers
“There are several reasons to use this store for U-Haul. The first is simply the people. They are nice, a quality that goes a long way when you have to move stuff. They have a lot of trucks, so I have been able to get trucks on two different August Saturdays, a busy time. They also have a lot of parking. They have gone out of their way to make my tasks easy (I won't raise expectations by listing favors done, but the folks here are very considerate).”
8:30AM - 7PM
6724 Perimeter Loop Rd, Dublin
Shipping Centers
“I can’t say enough positive things about this specific UPS store. I had a LARGE amount of items to return and a staff member came out to my car and helped me carry it all inside. I ended up with a fairly heavy item that I did not ship and a kind employee, Joseph helped me get it back out to my car! The staff were so kind, friendly and helpful! I would go out of my way to come to this location again! Thank you so much for your help and patience!”
“I can always find the items I need for my small business. The Staff are helpful and always willing to help us find the exact items that we are looking for in each store.
We shop at three Staples stores. They make recycling batteries easy!”
“Imagine all of the services of the post office, but with no long lines and good customer service. It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.”
“Didn’t know half of what I was doing but the workers were super nice and understanding even reprinted my papers for me after I did wrong the first time he’s name was George super nice friendly guy customer service was really good”
“Excellent selection of back to school items in addition to items used in a business work environment. I was very pleased to see a full range of items at a range of prices from low to high depending on quality. I was also thrilled to find an entire aisle for the first time of quality art supplies for adults. Staff were helpful.”
“What can I say, Ive never had a less-than-perfect experience here. Especially with tonights evening shift! These two are always beyond helpful, friendly and competent. It makes me want to keep coming back, and I always know I can trust them with anything important.”
“This was my first time trying Staples printing for holiday cards. Stephanie contacted me directly and suggested we lighten the photo for better print quality. She took care of it and had it done the same day during the holiday season. She went above and beyond! Highly recommend.”
8:30AM - 5PM
6575 Huntley Rd Unit C, Columbus
Shipping Centers
“I had a large power tool that was a family heirloom that I inherited. I live in San Diego and it needed to ship from the Dayton, Ohio area. I contacted Craters & Freighters after a google search for shipping assistance. Jessica returned my inquiry within 24 hours! I was very impressed and grateful as she walked me through the process over multiple emails. Her patience and clear next steps assured me that the 3rd generation, irreplaceable item would be handled with care. The process was seamless with Jessica informing me every step of the way. I received the machine in perfect condition and was surprised at the unsolicited feedback when the trucking company driver explained that Craters & Freighters are the best company in the business! I would use and recommend Craters & Freighters to anyone who would listen and am grateful and thrilled with the service Jessica provided.”
“I had an outstanding experience with Lesley at FedEx! She went above and beyond to help me with my shipment, ensuring everything was processed smoothly and efficiently. Her friendly attitude and attention to detail made a stressful situation much easier to handle. It’s clear that Lesley genuinely cares about her customers. I’m truly grateful for her excellent service! Thank you so much!!!”
“I use this location to drop off many packages, they're friendly and helpful. Tonight I showed up right when they closed but they were still happy to help. There's a guy, maybe the manager who takes care of everything. Great service.”
“John is incredibly knowledgable and was very helpful with my wedding stationary printing needs. He was also incredibly patient with me and made sure I was 100% satisfied before fulfilling my order. 11/10 experience. Will keep going to John for all my printing needs.”
“Always have a good experience when shipping my packages. Folks working there are always nice and helpful even though some of the clients appear to be difficult…”
“The staff is always really helpful whenever I visit. Sometimes working together to answer questions I might have. I was shipping a very large package and they Or easily able to answer all of my questions.”
“I needed a new supply of business cards ASAP, and they got it done inside 24 hrs. Friendly, helpful, professional, and easy to work with — everybody there !! It convinced a friend to try them, and he ended up very happy too.”
“You never know what you’ll get working with a company to help you print - but today I worked with DARRAH at this FedEx location to help do a custom print job for my wedding in two days. And he absolutely nailed it. He helped me pick out card stock, formatting, sizing, even with stands for the sign. He was an absolute expert, professional, efficient. Within one hour I had perfect signs printed out. It was truly the easiest experience I’ve ever had at a FedEx, UPS, Staples, Kinkos. It is worth it to drive thirty minutes out of your way to work with him because he will get it done right and get it done quickly. Thank you to the whole team.”
8AM - 6:30PM
2783 Martin Rd, Dublin
Shipping Centers
“This is an Amazing store with great customer service! Please stop coming into franchises and expecting not to pay for materials YOU need to complete YOUR shipment. The UPS Store is not required to tape ANY box in which the customer did not pay to ship at the store.
It’s taking responsibility for YOUR box if something were to happen just because they tapped it. BUY TAPE or stop shipping/returning stuff. It’s not fair to have to run a business and buy everything for the customers to COMPLAIN about a policy that you can GOOGLE. You go run a business and have your customers make complaints about you not giving free materials, it’s actually crazy to see these reviews and entitlement!
Stop blaming that amazing woman Tiffany! She is there by herself every time I come in and does an excellent job at connecting with her customers. If you pay attention while in the store and stop worrying about tape you would see how many people genuinely love the store!
Stop coming into the store feeling ENTITLED to supplies that should be purchased. If you want FREE tape, go to the store who chooses to do it for free regardless of UPS POLICY. maybe they have the money to do that and that’s great but stop trying to knock down a business for simply following the rules!
Also, if you packages don’t get scanned in CALL UPS CUSTOMER SERVICE! All of this information is on Google. Stop trying to blame this store for everything UPS. They do not put the packages on the truck and ship them. If you have a problem The store can not help and has to take the same avenue you do to solve the problem. Which they are also not required to do because The UPS Store and UPS ARE SEPARATE ENTITIES!
they try their best but y'all are expecting miracle workers and it doesn't work like that. Blame the truck drivers for not scanning in your package or ask for a receipt so you can physically see your package be scanned and if any problems occur after… it’s because of UPS not this UPS STORE”
10AM - 5PM
8659 Columbus Pike, Lewis Center
Shipping Centers
“I had an incredible experience at FedEx, thanks to Neche. She was absolutely amazing, professional, patient, and incredibly knowledgeable. It’s rare to come across someone who truly goes above and beyond like she did. She made a complicated process feel easy and stress-free. FedEx is lucky to have her on the team. Thank you, Neche!”
“I always have nothing but a great experience at this FedEx location! They’ve become my go-to for all my printing needs—from posters to banners and everything in between. The turnaround time is super fast, communication is excellent, and the team is always willing to go the extra mile. On top of that, they’re incredibly friendly, accommodating, and courteous. It’s rare to find a place that consistently delivers such high-quality service and at great prices—I highly recommend this location!”
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“The best UPS Store around! I'm in here at least once, if not twice, a week, and the staff is always so welcoming, friendly, and kind. They always make small talk and make you feel welcome. I genuinely enjoy coming here!”