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“I cannot say enough about Annie and Yury treating me with the utmost kindness, compassion and professionalism during my multiple shopping experiences these past 3 years. I bought heirloom pieces from them for special occasions such as my daughter's graduation and again at my mother's end of life journey. They were so incredibly helpful, but more than that, showed me human kindness again and again as I visited them throughout my mother's journey. Me and my family will always come back to this shop.”
“Excellent business!! We have dealt with them many times and have been completely satisfied with their customer service & quality of jewelry.
Top notch.
Dave & Kristine Cash”
“Updated: We decided not to hold a grudge againts these fine gentlemen who very promptly and professionally contacted us to address our concerns.We would be lacking in our duty to follow the Golden Rule, as we preached below, if we failed to modify our review against the totality of these circumstances. Yes, we still stand by our experince and think Ken needs to rethink his approach. But, the managers heard our complaint and have genuinely listened! We are grateful. We look forward to enjoying this beautful store in the years ahead.Best,The ConroysOriginal Review: We brought a $30,000 eternity band to be appraised for insurance purposes. Upon dropping off to Ken, possibly the rudest sales person we have ever met, proceeded to lecture us on the meaning of cubic zirconia. His implication being our ring was fake. This after we handled him the 12 GIA certificates. We laugh it off.Then, we request to have our pending wedding date engraved into the ring, which he wrote down properly, but then proceeds to incorrectly engrave. So now we have to wait while they refill the engraving and do it again. I show up today to pick up the ring and Ken asks me with disgust, "Why do you care, it will wear off anyway" when I questioned him as to why the engraving was off center and crooked.Ken is the type of arrogant sales rep we can all do without. He projects an attitude of superiority. This beautiful store should be a place of happy memories, not a place of small mindedness where the sales associates accommodate their own insecurities by trying to belittle their customers.Ken should be encouraged to read, "How to Win Friends and Influence People," by Dale Carnegie. At worst maybe give him a refresher in the importance of following the Golden Rule in the sales process.Ken: your one star attitude is dragging down a five star store. You can and should strive to do better.Most Disappointingly,Jimmy D. Conroy II”
“Becky, Amanda and Lori had the best customer service ever! They were very knowledgeable and took time to show us several pieces that were so stunning. You could tell they had a true passion for what they do! 10/10 service!”
11:30AM - 6PM
2555 Morse Rd, Columbus
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“Got my teeth and pendants done here 10/10 professional and family owned. Cannot go wrong with this establishment pricing and quality is of the highest amount. Thank you guys for all you do.”
“Sam did a great job yesterday helping me find exactly what I needed. The service was great, Sams attitude and professionalism was 5 star and I will continue to do business. I typically use the Youngstown store, but with as often as I am in Columbus, and now found one there, I would prefer to do my business with this team over Youngstown.”
“The head of my engagement ring was super thin and I needed it replaced so my diamond would stop shifting. Gold Star did a great job repairing my ring and the price was affordable! They now have a forever customer.”
“I was greeted by the owner Ed and THE cutest pup ever ! It was a pleasure visiting and I received a very good price on my pieces that I brought in. Will be back to visit soon !”
11AM - 8PM
1500 Polaris Pkwy, Columbus
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“Came into Swarovski Crysta lPolaris location in Columbus today with my husband and chose a beautiful necklace for my birthday. Very good customer service e and helped by a very polite young man.”
“I came into Dakota today and got service from the most amazing employee, Cenestra! She was able to do my Tissot watch in a matter of minutes and got it set and running for me! I absolutely would recommend Dakota Watch Co for anyone with a fine grade watch!She’s only there on weekends so make sure you call first but 10/10 for sure!”
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“Krysty Designs is the ultimate jewelry store for discerning customers who appreciate unique, beautiful jewelry. Brad, the owner, is so warm & personable & he is a genius at design.”