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“The best local ACE hardware around out of 5 .The manager Mike is the best manager that takes his job daily with lots of pride he has the employees directly how a store should be ,great customer service skills,very helpful when u walk in they greet u ask you if you. Need help finding anything ,instead of the employees telling you a isle number/ letter ect they will kindly walk you to the location and ask questions to know your job and needs and they will give you helpful info on do's and dont .THE BEST ACE HARDWARE IN THE TRI-STATE”
“They have everything you need but it’s mind numbing and you never know where to start. I don’t look forward to going there but if that’s where I have to go to get what I need they always have it.”
“I stopped by the Harbor Freight in Barboursville, West Virginia, and I have to say this store impressed me from the moment I walked in. The team here is on another level. Every single person I interacted with was friendly, helpful, and carried themselves with the kind of professionalism you wish you saw everywhere in retail.
I work as a district manager in retail, so I see a lot of stores and a lot of different styles of customer service. What I experienced here stood out in the best way. There was no rush, no attitude, no bare minimum. They greeted me like they meant it, they helped me without making me feel like a bother, and they treated every customer with the same energy.
You can tell they take pride in their store and actually enjoy helping people. That goes a long way. I left with exactly what I needed and a genuinely good feeling about the entire visit.
If you are in the Barboursville area and need tools, supplies, or anything Harbor Freight carries, do yourself a favor and stop at this location. They have a solid team and they make the whole experience easy.”
“I went to Menards looking for something to help with the ice on my driveway, The sales associate at the front of the store said they were sold out of ice melt and salt. She said I could check around the garden area to look if I wanted. I’m so glad I did! I came a young sales lady Hannah. She directed me to a display of salt crystals and explained they also help with ice. She not only rang up my ordered but helped load them in my car. She was so helpful I hope she can be recognized for her excellent customer service!”
“I have been in knife shops all across the US and this place has the best selection of Case knives I have ever seen under one roof. The added bonus is that employees are very kind, helpful and knowledgable about the merchandise they sell. I highly recommend checking this place out.”
“Wow I live in Ohio and have a zero turn mower that needed repaired. They came to the house picked up repaired it and returned in 3 days. The price was very fair.”
“This hardware store has supplies that you can't find anywhere else. It's convenient and the owners and employees are very helpful and friendly. Oh don't forget to pet their lil tiny Yorkie dog. She's adorable. They carry old vintage supplies for your old houses. Its Like wow???here's just a few pictures. I was blown away from. All of the supplies. They carry yard supplies, plumbing, electric and any kind of pesticides very cheap. Rat poison 1.99 a bag . I enjoyed what I could see.”
“Looking around while shopped glad I did found something
To do made a choice now I go back and shopped.
Thank you
Google Maps
Writer Journalist
Joseph Leggott”
“very professional. Scheduled my work on the weekend, and showed up 1st. thing Monday morning just like she said (Katrina). Technicians were experienced & neat.
Thank You,
Jerry Adkins / Lavalette”
7:30AM - 5PM
202 3rd Ave, Huntington
Hardware Stores
“I have never had any issues with orders. I have definitely never had any issues with customer service. They are always great when I go there. I have had billing issues from corporate, not at the Huntington branch.”
“Went in to grab shots for a new puppy. The staff was very friendly. I think his name was Gabe? He helped with the shots and even invited me back once I got my puppy to help pick out the right type of flea medication and de~wormer. Thank you so much.”
“Not busy. Well stocked. Plenty of self-checks. Clean restroom. Store attendant pleasant attitude, helpful. Prices vary. Plumbing pipes $15-20 per 3 in. ny 10 ft. pipes.”
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“I'm deeply disappointed in myself for not addressing this sooner. I've been building a deck for my parents and I've been to the Proctorville, Ohio Ace a number of times in the past few weeks. The service is fantastic! They have no competition from Lowe's or Home Depot in regards to customer service! I've spoken to at least 5 different employees and they are all great!”