I had an issue getting a new debit card with customer support over the phone so I physically had to go into a location. The lady that helped was so sweet to not only me, but my two year old I had to bring along. I’ve always dreaded going into banks due to past experiences, but this time I was out within ten minutes and... read full comment
July 2023
I was trying to deposit money for my rent. And a banking assistant, Jacob was such a good help to me, and was patient with me. There was even a worker named Isiah that held the door for me. I don't know why everyone else doesn't like this place but to me it's the best chase I've been too
January 2023
I don't know all the other issues for everyone else...but I use this bank every single day but Sunday and, to be honest it's the highlight of my day. One single time ONE, I had an issue it was my fault and they expeditiously and compassionately fixed it.