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“Dropped off my grandson's gaming computer because it was overheating and turning itself off. Bought it at BestBuy less than a year ago. It still had a warranty on it and I was talked into buying a membership to get better services should I ever need service. It was a nightmare trying to get BestBuy to diagnose (let alone repair it). So I took it to Computer Point on Claycraft Rd. Dealt directly with Mike, the owner. He diagnosed the problem and had it ready to pick up in @ 3 days and only cost me $150 bucks to fix it. He was very professional pleasant to deal with. I'm so glad I found this company!!!! ☺”
“Steve saved my day! I had an urgent issue that was preventing me from using my laptop to work, and he was very kind to help me solve the problem. I 100% recommend this business.”
“Exceptional IT firm. Eddie is knowledgeable, creative, and brings a true “can-do” attitude to every project. He doesn’t just get the job done, he takes pride in finding quality solutions and making sure the results are done right. Highly recommend.”
“Great job fixing me and my son's 6 year old gaming PC that would no longer work for us. They restored it back to life again, as well as installing a SSD and more RAM in it. It works better now than it ever did before. Thanks KKCCW!!!”
10AM - 9PM
3840 Morse Rd, Columbus
Computers
“I wish I had gotten his name, but huge thanks to the employee at your Easton store who went above and beyond today. I was looking for an anti-static bag to ship a CPU — Best Buy was actually the third store I’d tried, and I was about to give up. A team member came over and asked if he could help me find something. When I told him what I needed, he said the store didn’t carry it, but that he had one in his own car. He ran out and grabbed it for me on the spot.
I was on a tight shipping deadline, and that one small gesture made all the difference. Thank you so much — you have a real gem working at this location!”
“Today we came in to get a new phone. Several people who came in after us were being helped before us and the aggravation was growing.
I stopped an employee, Jayden and said “hey, all these people are being helped before us, what do I have to do to get help?” Jayden immediately with a smile on his face “how can I help?” Immediately he was ready to help us. He was friendly, professional, and he made the process smooth and quick. I’m grateful for his help today!”
Computers
Computers
Computers
Computers
Computers
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Computers
“I had James at the Reynoldsburg store hook up my camera so it was able to record if it was hit and I wasn't in it and I had trouble with the app and he made sure I was totally able to use everything and not be lost with another new app. Definitely the customer service we all deserve and barely get. Thanks James”