The Filipino-American lady who works as a cashier is always super nice, fast, and helpful. Parking is easy and the place is clean and has a nice atmosphere. All the employees seem helpful and upbeat; not like they are working in a morgue like some banks. Nice bank!
I deposited a very large amount at this bank they were all lovey-dovey this last Sunday night I made a purchase on my card the mobile app was down an employee at the bank verified that as well and I wasn't able to move money over there for whatever grace period They claim to give, they're not standing by it I woke... read full comment
Recently sold a house where First Merchants was the mortgage lender. The closing company confirmed wiring them the money, however they have continued to bill me and indicate they have no record of receiving the payment. While I'm sure this is just grievous incompetence and not a literally criminal Wells Fargo style... read full comment