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“Best experience I’ve had at a Verizon store. Damien was patient and concise with what I was looking to do with my iPhone upgrade. I told him that I didn’t need all the bells and whistles because I’m not the most tech passionate persons and he didn’t try to upsell me on anything. I’d recommend seeing Damien to anyone with Verizon questions!”
“Service was amazing. I needed a cheap phone for my son I walked in. He did everything he could to help me out had me in and out of the store in under 10 minutes they were amazing. I highly recommend them don’t pass this place up. These are good guys to do business with.”
10AM - 6PM
6573 Pearl Rd B, Parma Heights
Mobile Phones
“The employees at the store are very nice and helpful. We went in to get an iPhone screen fixed and it came out less than 20 minutes later looking like a brand new phone! I’ve gone multiple times now and will definitely be returning should I need something repaired.”
“I have been the MailMan for this establishment for a long time now. Always extremely friendly, professional and outgoing. I always recommend to anyone around the area for honesty, fair prices, and quality work!!! I Will be taking my phone, a Samsung S21 ultra for a screen replacement soon and provide an update after services have been rendered.”
“I never post reviews but my experience
at this store was exceptional. Kal was so helpful when I bought my phone and he spent a lot of time getting it set up and making sure that everything transferred correctly. If you ever are in the market for a new phone or plan you absolutely must come to his store. Thank you so very much, Kal!!!!”
“Expo wireless literally made my day, I’m so happy. Benny was very excellent great customer service and was very knowledgeable. They fixed the front and back screen of my phone within 2-3 hours. Other locations told me 2-3 days. Thank you for every PLEASE COME SEE THESE GUYS THEY’RE THE BEST ?”
“Great customer service I don't know what that guy talking about he is a legend and I being his customer for 2 years I be coming from Dayton to Cleveland too dealing with this guy thanks. Abe u are the in the state of Ohio all love to u”
“Super friendly service!! Paul was able to get my gaming pc up and running, installed extra Ram, and managed my messy cables! Fixed the same day most definitely will be recommending this place and will also be coming back for future needs :)”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Mobile Phones
“Lou is a good friend I've been coming here 15 years and Kareem is awesome these guys are the best I wouldn't go anywhere else for a phone I tell everyone I know they are the place for phones”
10AM - 5PM
27309 Wolf Rd, Bay Village
Mobile Phones
“Salem and Shane were super helpful and supportive. They provide excellent and quality service and answered all my questions! Salem was very patient in helping me with my broken screen protector and even cleaned my case for me!”
“The guy who I dealt with, Frank, was by far the best phone sales man I've ever dealt with. Extremely professional and helpful. Whereas at most other stores they seem less interested to help when you aren't spending big buck, He worked with me so I got the best phone/plan within the price range I could afford. Great experience so if anyone needs a phone go to the metro store on Fulton you won't regret it!”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Went into the Pearl Road Middleburg Hts AT&T store and am very happy that I did. Ronnie was so helpful and knowledgeable. My brother and I were able to get brand new iPhone 15 Pro cell phones at a lower month premium than I was paying for just my cell phone service with AT&T thanks to Ronnie. Kayla was also very helpful in transferring all our information from our phone and very knowledgeable. Thank you again. :-)”
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“City Cell service was awesome on Wednesday, I purchased a iPhone XS Max from Mike, he took the time to set the system up for me, amazing. So I purchased ear buds and an iPad keyboard from him. Go, go, go!!!!!! Thank you Mike.”
“I recently visited with my daughter and had an outstanding experience. From the moment we walked in, we were greeted warmly by the staff.
The sales associates who assisted were incredibly knowledgeable and patient. They took the time to understand our needs and helped us find the perfect phone within my budget.
What truly impressed us was their willingness to go above and beyond, we had to leave at one point to pick up my kids and they were so nice to come out of the store to assist me when we came back instead of me having to take my kids inside to complete everything.
Thank you.”
“I took my sons phone in, he said the diagnostics would be free and they were. Quoted a price for the repair. two hours later and my son had his phone back. Very pleased!!!”
“Great staff always willing to help me reconnect my I phone watch cuz the iPhone store had to a hard reset which sucked cuz I lost over 5,000 photos! Hopefully when I go up there again I get same friendly Verizon guy to reconnect my watch ! Thks and god bless you all !!”
“This is by far the best store in Ohio! I walked in and asked Kenn to sale me on a phone (meaning… telling me about all the perks, positive's and negative’s) Kenn showed me 3 different types of iPhones… & explained the pros and cons) he had so much patience and answered all the questions that I had! Kenn also informed me on the other accessories that I could add to my plan for very little cost. Which was my new Apple Watch and iPad! I walked out of there paying less than 200 for the newest iPhone, newest Apple Watch and a iPad! You can’t beat these specials or customer service! These guys even found a way to get me a phone case and tablet case! #1 in customer service and support. Thank you again Kenn, you’ll forever be my go to guy when it comes to my phone or any other electronic devices.”
“Uriah was so helpful even though I hadn’t purchased my phone through his store. He answered all of my questions and got me set up with resources to help me with eSIM transfer. He was very knowledgeable and patient with me. Thank you!”
“Nick can fix anything, he provides excellent service for any reason, not just phone repair. I’ve been coming here for years for all my phone related issues; he always gives service with a big smile and he always finds the perfect phone for my needs and gives the best deal possible. One Stop Wireless is a hidden treasure.”
10AM - 7PM
4830 Ridge Rd, Brooklyn
Mobile Phones
“Working with Justin was "Hands Down" the best experience at any Verizon store ever! He was Personable, professional, knowledgeable, and his customer service was outstanding!
He took a bad situation (lost phone) and worked through it with me, setting me up with a new phone. The process has always been a huge pain, but Justin made it quick and painless! Thank you sir!!”
“I was visiting friends in Cleveland just recently june 29, 2023 and my phone stopped working inclusive internet ,with made my phone useless on road maps. So i went to this store on Saturday june 30 and a young man I,m so sorry I din,t get is name he fixed the problem for me in a matter of minutes. I,m back in Canada and I just want to say how professional this young man is and also send him a big Thank You for the help he provided to me and my wife in fixing our phone.??”
10:30AM - 7PM
3569 Fulton Rd, Cleveland
Mobile Phones
“Dropped the phone off for a battery swap, guy said 30 min wait, so I ran across the road for a quick bite to eat and made it back before 30 min. The phone phone was ready under 30 min and the battery cost was reasonable at $40. I don't know about the rest of the service offered, but the guy was cool and took care of me for what I needed. I have them a 4 only because there's always room for improvement, otherwise they were a 5 star”
“The manager Kate is just such a sweetheart. She helped me get a new phone for a great deal. She updated my plan and removed some unnecessary stuff from my account too, so now I'm paying less than I was before AND I have a new phone. So knowledgeable and eager to help. Could not recommend this store more. Thank you Kate!!!”
“I had to cancel a line and some tablets on my plan, Chris helped me navigate the help line and when the woman tried to deny my cancelation and hung up on me he went to bat and not only got me a better plan and discount, but got the rude supports name and helped me file a complaint.”
“What fantastic customer service from Vinny, he was fast and friendly and I appreciate him, he was very helpful and nice to me and my husband, I encourage anyone to go see Vinny near Lakewood at the boost mobile store. ?”
10AM - 7PM
414 W Bagley Rd, Berea
Mobile Phones
“I am not phone or computer saved. Aisha was so awsome and flexible with her time to really help me out. I so appreciated her, and help me connect to my free screen saver replacement. I could not have been happier with Aisha assistane. I truly couldn't of done all that needed done without her. Thank you Aisha”
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“Lisa at the Rocky River store on Center Ridge Rd is amazing. She is so patient, knowledgeable, and professional. She helped me so much and setting up my new internet at my new home while also keeping my previous internet simultaneously until the move.
Every employee everywhere should be a Lisa! You guys have a very good employee there......don't ever let her go.
Thanks Lisa! You made the transition from old house to new house so seemless for us.”