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“Of course, as many may believe also, I only planned for a short-term need. I rented at S. Reynolds Rd maybe five years or so - initially a cc large unit, then a smaller cc unit. They were both clean, as were the public spaces. I never had concerns with my safety there or my items being compromised, billing or management. When facility mgt changed, and items were needed that had not been originally requested, home owners insurance docs, new staff were courteous, offered explanation and was always willing to accommodate if requested. The move in- out-process was seamless. If a billing adjustment was needed for your "birthday" ot was handled efficiently. When I 1st move in, I had new furniture delivered there so, didn't need take advantage of the free van use offer. However, a few years later when I did and mgt had charged, I explained the situation and was permitted to use the van for free. Just a good experience with this facility and staff.”
“A very nice facility with a great layout and setup! I love the access in and out of the facility and the unit itself. Very well maintained and clean as well. The staff is helpful and courteous. Special thanks to Chris for helping me along the way”
“Kristie was so helpful! She took the time to explain everything, thank you!
I only got to interact with Debbie for a few minutes, she seems so nice and funny!
Will definitely recommend this facility!”
“Excellent customer service, so very knowledgeable and easy process from start to finish! Plus, the facility is immaculate.. and easy to navigate! Thank you Mary for such great care!”
“The place is clean. There aren't any big dusty dirty stone roads with potholes filled with water? that you consider maybe not driving through it, but you do anyway. Nope, clean, smooth roads, smooth entry, and exit. Very nice storage facility”
9:30AM - 5:30PM
3627 Secor Rd, Toledo
Self Storage
“Susan was extremely helpful and provided very detailed information. Made the process very smooth. Only concern is the mouse dropping inside the unit. Just moving our furniture and belongings in and praying there will not be any damage. This is the only reason for the 4 star review.”
“Great moving company. Harvey & Tes were very polite, courteous and respectful and took great care in packaging all of my son’s belongings to ship to his military home base from Ohio to Alaska. Give these guys a raise Corrigan, they deserve it!!”
“Very helpful and genuine people.The manger is a complete blessing I appreciate everything that he did to help me save my storage unit to so I can keep my belongings.”
“I have a small business and I'm able to keep my inventory here and I can't say enough about the Owner she is super friendly and has the best personality. I feel secure when going in all hours of the day or night! I highly recommend this Storage facility for your storage needs for personal or business related”
“They are amazing rented from them quite a while. The maintenance man on the other hand is horrible. While we were moving out he threatened to come in our storage unit and looked in it , to see what he said " to see what your gonna leave behind for me to clean" I told the office if he would've stepped one foot in my storage unit police would've been called. But really don't let him ruin your experience they are a great place for your storage needs. I'd go back.”
9AM - 5:30PM
909 Illinois Ave, Maumee
Self Storage
“Cynthia has been amazing to me, she's a true asset to this establishment. You want excellent customer service with an excellent attitude, she's the exception. P.S her manager is top notch as well, true assets to the company......... pay raises please!”
9:30AM - 5:30PM
155 S Superior St, Toledo
Self Storage
“At first I was frustrated because they no longer have an on site manager BUT after talking to Ms Amy I am very satisfied. She is awesome, very helpful, and she explained to me the phone problems that they were having this morning.I will refer them to others :)”
“Had an outside storage spot here for years.Just recently vacated my spot,I have never had a bad experience here, employee always kept an eye on my property.Would use them again if ever needed...”
“We were really impressed with the storage units and the level of service we received from Darcy. The entire process was seamless and Darcy is extremely kind, efficient, helpful and knowledgeable. I highly recommend Lock-it-up Self Storage on Sterns road!”
“Good place for storage, and truck rentals. Used them for 6+ months no issues. And recently for penske rental, all went well. Seems secure at least in my experience. Counter attendant is very nice and helpful.”
“I had used Two men and a truck to place my household goods in storage. The lead at that time was Cody. He did a fantastic job. when It was time to move from storage to the new hme I called two men and a truck and asked for Cody. Cody did a great job. His two associates Trey and DeAmanti did excellent also. Respectful and carefull with my stuff. they bumped a door jamb or two but owned up to it. I was pleasantly surprised when the company did a follow-up call to see how it went. I told them good, had a few dings but nothing terrible. They said lets make a claim and we will get a painter out to touch things up. The painter visited, has made a plan. Great experience”
“Mark and his crew were awesome! They got us moved in 1 trip and we had a LOT of stuff! (3br house) They hustled hard and got the job done even under the time they quoted me!”
“I had a persistent billing problem for the last seven months and Liza figured it out in about three minutes and resolved it for me. She did a great job and is a wonderful employee.”
“Victor has been wonderful to work with in having my needs for storage handled and has been helping me arrange for finding a truck to move my goods cross country when the day comes.
Facility is secure and monitored by cameras, they work with you in regard to payments and finding larger units when needed.”
“I've been storing home furnishings at Sophia Storage on and off for several years. Andy and his staff are friendly and accommodating, and the facility is easy to access and secure. Definitely recommend and will use again.”
“Damoi was absolutely wonderful to us and met every expectation of ours ! He also kept up with our sense of humor ? and sang along to our silliness !!!! Hope everyone gets to experience his costumer care ”
“Pretty standard storage unit company,. The only thing I would suggest, or that I would like personally, is the access codes to the main gate. There are some (not using names) that to get in, it's your unit and the last 4 of your phone number. I would add anyone I give permission to enter, would be put on the list, the last 4bof their phone number told me who was there, time and all, in case anything came up missing.”
“Teaa was prompt, polite, and professional. Everything was ready when I arrived and paperwork was a breeze. Returning the equipment was equally as pain-free. Laney G had everything done before I was even aware that she’d begun. Well done.”
“I had an exceptional experience with this location thanks to April. She was phenomenal in helping me quickly secure a storage unit when I was facing a tough time and needing one right away. Her professionalism, attentiveness, and friendly demeanor made the process smooth and stress-free. Highly recommend!”
“Actually never knew it was there, part of a 6 + company hub that includes Mulch World and others. Unit prices are by far the best in the area, month to month rent contract, so no long term up front agreement, 24 hour code access. Everything you want, at a price you thought was not possible, but here it is.”
“The ladies here that run the office , we'll everything, are amazing! It is safe, clean, questions quickly answered, friendly,we'll kept- even the office smells so good everytime I'm in there.”
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“Very helpful and very friendly in a stressful time trying to move from house to house. Cindy was a huge help thank you! Definitely recommend storing your items here with Cindy!”