Victra is a Verizon Authorized Retailer located in Salem, OH, dedicated to providing an excellent experience for its guests. The store offers a wide selection of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Staff members are knowledgeable and committed to connecting technology to life in a trustworthy and enjoyable manner. Customers consistently praise the helpfulness and professionalism of the sales team. One reviewer highlighted the impressive service provided by Daniel, who successfully transferred data from a broken phone to a new one, demonstrating his dedication and skill. Another customer commended the friendly and engaging personalities of the sales staff, describing their experience as the best thanks to the team's energetic interactions. The store's manager has also received accolades for being supportive and consistently providing great service over the years. Overall, visitors to this Verizon store can expect exemplary customer service, with staff members like Daniel and Josh going above and beyond to assist, even after hours. The warm atmosphere and attentive service make it a highly recommended destination for wireless needs.
Awesome store! Have worked with them for 4 years. Specifically with Josh. He has moved up to the manager position and I couldn't be happier!
September 2023
Wife broke her phone and the screen would only display the top quarter of the display. Daniel W was able to get the information off of her old phone and into her new phone. It was a challenge but he got it done. Nice Job Daniel!!!!!!!!
September 2023
Great customer service. They really know phones and have a lot of patience.
