Verizon in Youngstown offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. The store encourages visiting in person or online to schedule appointments and place orders, with options for in-store pickup, free 2-day shipping, and same-day delivery when available. Many reviews highlight the exceptional customer service, particularly praising staff members like Johnathan and Gia for their kindness, patience, and ability to resolve issues efficiently. Customers have reported quick service, even during busy times. However, there are mentions of inconsistency in employee helpfulness during recent visits, with some customers feeling charges were applied incorrectly. Overall, the store provides a positive experience for many, with a strong emphasis on customer satisfaction.
Deonte was the best agent and extreme friendly he deserves a raise very good employee
June 2026
The staff was very friendly, and Jay did an excellent job at assisting me. He was thorough, and took his time to make sure everything was done the right way the first time, and gave good recommendations when it came to what my family and I should get. I highly recommend this store, and Jay if you are looking for new services!
May 2026
Jay answered all my questions got me in and out quick. Recommend Verizon.
