JCPenney is a well-known retailer offering a variety of apparel and home furnishings since 1902. Customers can find kids’, men’s, and women’s clothing, footwear, jewelry, and more, with options for free shipping and curbside pickup. The store in Sandusky, OH, features popular national brands like Adidas and Levi's, as well as private brands. Customer service experiences at JCPenney vary. Some shoppers report positive interactions, noting helpful staff who go out of their way to assist, especially during last-minute shopping trips. However, there are concerns about service at the jewelry counter, with customers experiencing long wait times and inadequate assistance. While many customers appreciate the quality of products, including made in USA throw rugs, others mention challenges, such as limited checkout options and accessibility issues for those with mobility aids. Overall, JCPenney provides a wide selection of products and services, but customer experiences can differ greatly.
The gentleman named Kenny at the Checkout was incredibly nice and patient even though we can in 10 minutes before closing… anyways he was super cool :)
June 2024
Great place to shop for clothes, friendly staff and willingness to help out. Always some room for improvements...
June 2024
Love to buy work clothes here. But staff closing the doors 30 mins early seems like they don't want customers....
