Once Upon A Child Sandusky is a well-stocked and clean store that provides a great shopping experience for customers. The majority of the employees are described as nice, with one older lady who may come across as a bit grumpy but is still polite and helpful. Customers appreciate the quick service and the store's willingness to buy most of the items they bring in. The store is praised for its professional, empathetic, and friendly staff, who go out of their way to assist customers, especially those with growing children. Customers also note the store's ability to handle unexpected situations, such as power outages, with ease and professionalism.
The customer service in this business definitely needs addressed. The rudeness of your employees is unprofessional. They either need training or need replaced . I will also be contacting corporate about this manner :
April 2026
Always fantastic finds & great customer sevice for electronic toys (stated were tested, but batteries taken out) Always a great experience!
March 2026
The staff is wonderful. Clothing selections are incredible. We always come here first!
