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“I had a great experience with Woodforest National Bank. The staff was professional, friendly, and very helpful from the moment I walked in. They took the time to answer all of my questions, explained everything clearly, and made the entire banking process smooth and stress-free.
What stood out most was their excellent customer service and willingness to go above and beyond to help. It’s refreshing to deal with a bank where the employees genuinely care about their customers and treat you with respect and patience.
I highly recommend this branch to anyone looking for reliable banking services and a welcoming atmosphere. Definitely a 5-star experience!”
“Jill has gone above and beyond to assist me with my loan needs. I can’t thank you enough Jill. I will send friends your way. Thank you again for the wonderful service.”
Closed
12000 Snow Rd Ste 13, Parma
Banks
“Thank you to the expert herself, Ms Sonia! I was in a rush to handle some business at Walmart. Ms Sonia walked up to me in there store and asked if I wanted a new bank account. I mentioned I was in a rush and had no time, she guaranteed I would be out in 15 minutes. And I was !!! Thanks for earning my new business, support and loyalty! #ClevelandLocation Ask for #Sonia”
“Very Competent Staff and Friendly. A Large Contrast to the other locations. The Notary today Brandon was very efficient.
I will travel to this location for better service going forward. ?”
“My parents have used this bank since the 1980s. Every time I have visited, they have had the nicest employees I have encountered at a bank. A few are still working there these days. They have called if there were ever a strange transaction come by and we never had a problem with anything. The downsides to this bank is that there is only one location, it is savings account only, there is no debit card, you still use a bank book, and the hours of operation are even less than other banks. While they have the best people working there (reason they get 4 stars), the bank itself is inconvenient for most people. It is great for older persons that bank like the old days, but the younger generations are probably confused.”
“Ohio Catholic truly cares about their customers. They have great rates but what truly sets them apart is the exemplary customer service. I’ve refinanced two vehicles within and my son refinanced as well with them. They made the process so easy - I highly recommend them!”
“I recently had the pleasure of banking with CF Bank, and the experience exceeded my expectations in every way. The customer service at CF Bank is truly outstanding. The team is not only knowledgeable but also goes above and beyond to assist with any queries or concerns. Working with a smaller bank makes the experiences much more personable and I truly enjoy that about them”
“First Federal of Lakewood has always helped me with any and all situations and perfectly explained in detail how both First Federal and myself can fix the situation, and they always have. I feel my account is safe and watched at First Federal and I am always notified when they suspect anything odd with my account which makes me feel my account is safe and watched. The bank is clean and the tellers are nice and friendly and always willing to help with any problem I have. I have recommended First Federal to friends and Family and they tell me they are very pleased with the friendly service and quality of care for you needs. I hope First Federal will always be around...the only bank I trust. Thanks First Federal.- R. Simon”
“I had a great experience working with Irwin and Rachele at Steel Valley Credit Union,during my bank loan process for a used car loan. From start to finish, they were professional, patient, and very knowledgeable. They took the time to explain everything clearly, answered all my questions, and made what could have been a stressful process feel smooth and manageable. Their communication was excellent, and I always felt informed and supported. Thanks to Irwin and Rachele, the entire experience was positive. I would definitely recommend SVCU and especially their team to anyone looking for a loan.”
“A great gem to the legal community. Great, prompt, courteous service. I will not hesitate to recommend them for your notary needs or other legal documents and resources.”
“If you're looking for the Most Excellent Bank I would recommend the First Federal of Lakewood 🏦 Bank! You feel like family and get that small town feel with the benefits of a big bank but minus the Big Bank BS with a Smile and a How are you doing today Terry...
[Prohab Services, llc.
Home Renovations & Repair
Parma. Ohio 44134]
T. 😎💯”
“This place is absolutely great! I’ve had two loans through them and I trust them more than any bank. The rates are good, but the people there are even better . They are always there to help you out when a bank would never. They actually CARE!”
“Amazing Customer Service by Jose G. and Kerrin A. was so patient, kind and gentle with her staff member and walked him through on something that I needed done. Thank you guys for everything today. Keep up the good work! 😊”
9AM - 12PM
435 Broadway Ave, Bedford
Banks
“Jonathan had me at HELLO! I contacted other locations about Mortgage services, was unsuccessful and told I would get a return call?. Jonathan was all about customer service! I will drive for customer service and connection. Great job Jonathan & Bedford Hts location!”
“I have been with PDCU since i was in my early 20's and now im 50. I have always been met with nothing but kindness and professionalism. Would not trade them on for no one.”
“My husband and I have been extremely pleased, and grateful, for the time, dedication and commitment Andrea Krol has given us, since becoming our Trust Officer. Our initial trust officer at TPC , assigned to us in 2020, could not be bothered with explaining the process, nor explaining the inner workings of our particular trust to us. We were very unhappy and frustrated with, not only that particular trust officer; but TPC as well. We were in the process of looking to move our funds to another company when Andrea Krol became our new Trust Officer. Once Andrea Krol came on board and started working with us, we have been nothing but pleased. Her patience, her timely responses to our inquiries, and her overall willingness to hear our needs has been outstanding. She has made, what initially felt like an overwhelming and frustrating circumstance into something that provides comfort and security to our family. We look forward to working with Andrea for many years to come.”
“I really appreciate the banker that I had service me. Her name is Deja! She was very patient with me but most of all very professional. I will definitely return for more transactions!!!!!”
“I have been going here for my entire life(45years). This bank treats its commercial customers like family. I have had many business and car loans here. I also have my bank accounts here. They treat me very nice with great rates.”
“Disregard the friendly chatter. Service worked out for me, also disregard the transaction review request, my girlfriend hid it from me.🥴 Great place, I overreacted. Thank you, Flagstar.”
9AM - 12PM
14534 Madison Ave, Lakewood
Banks
“I have banked with them since I opened my business. They have been helpful and professional, Every single time. The manager Ted helped me with a few times, he was great. I appreciate you guys, keep up the great work! I would highly recommend this bank and branch ????”
9AM - 1PM
6160 Royalton Rd, North Royalton
Banks
“I've been with Fisrt Federal of Lakewood for a year now and they have provided the best banking experience I've had yet. The staff at my local branch are extremely knowledgeable and helpful, to the point of helping me enforce customer-beneficial policies from other financial institutions that those places try to avoid. I highly recommend FFL - especially for small business owners like myself.”
“I love Unity credit union. The people there are all so pleasant and helpful, which is so much better than any area bank I dealt with in the past. I also appreciate its online services, especially bill pay and the option to remotely deposit checks. Plus, it's by Catholics and for Catholics, so it doesn't get any better than that for our community.”
“My husband and I have several accounts at Dollar bank, both for business and personal use. We have also borrowed from them several times over the years for real estate purchases. I feel they appreciate our business through the courteous treatment they have shown over the years. We don't do any physical transactions at the headquarters, but we speak to people there on a regular basis and appreciate their help in matters that arise.”
“Ohio Savings on W. 25th has some of the friendliest, most helpful and thoughtful people working there...it is wonderful to have that old-fashioned feeling of banking in a "neighborhood" establishment where everyone knows you. It also feels great to know that I can trust them with my small business. Highly recommend them to all!”
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“the staff is always friendly and Ericka, the manager, helped me pull out a last minute cashiers check when other banks didnt want to, because i was out of state. She saved me a huge headache and I will always bank with her team when im in cleveland.”