Firestone Complete Auto Care located at 3582 Lee Rd in Cleveland, OH, has been providing reliable auto care since 1926. This one-stop shop offers a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs, catering to every make and model. Customers appreciate the knowledgeable and friendly staff, with particular mentions of Service Manager Shana and the tech team for their exceptional service. Many reviews highlight the promptness and efficiency of tire replacements and the quality of customer service, noting that staff members take the time to explain issues without being pushy. While some customers have expressed disappointment over the departure of a previous mechanic, the overall feedback remains positive, with many choosing to return due to the outstanding care they receive. They commend the cleanliness of the store and the proactive approach of the staff, who go the extra mile to accommodate customers. Firestone Complete Auto Care is recognized for its affordability and professionalism, making it a preferred choice for both routine maintenance and urgent repairs. Cleveland residents looking for trustworthy auto care can schedule an appointment online or visit the store to experience the dedicated service firsthand.
I called them yesterday spoke with Roger. He was extremely helpful. He scheduled my appointment for today. The service was exceptional. He diagnosed the problem immediately. He fixed my car and had it back to me within 3 hours! Great experience
March 2026
Calling and making an appointment was easy and they were able to accommodate me dropping off my car before my appointment. Professional and friendly service.
March 2026
Every time I visit I get the best customer service, communication, and suggestions. The staff does a great job keeping me inform with any upcoming promotions and or deals. Keep up the good work guys!
