“Had a wonderful experience at Verizon in upgrading my phone. Brain H was over the top amazing with every aspect and made this the most seamless experience I’ve ever had. Not only did I come out with a great deal on a new phone but his expertise set us up with savings on a new plan, a home internet set up, etc. I cannot say enough positive things about his expertise and this experience and we will absolutely be returning for any needs and recommending him and this store to everyone we know.”
“Purchased from Amazon. I thought it would take at least a week. I ordered 9/30/23, basically the weekend. My py purchase arrived 10/04/23 the 4th day . Very pleased ?”
“Went into the store today with my mom because she broke her phone. Alice was amazing. She was super nice extremely patient and so very helpful. I definitely appreciate all she did today”
“Let's face it, does anyone enjoy going to wireless provider retail locations? I used to dread it every time. However, I was extremely surprised and satisfied with Khylee and my recent visit to this location. I had quite a few changes, but everything was handled with a pleasant and no-stress approach. No pushy offers, no feeling of technical superiority complex on her end, which was something never previously experienced. I appreciated the atmosphere and would highly recommend this location for anyone in need of such services.”
“My sales rep,was very helpful and informed. Convinced me to buy a high, quality phone which is a much better fit, for me and my business. And made me feel welcome to the Verizon family.”
“Once again, Sam came through with his “stick to it” attitude. He diligently worked through the problem with my laptop and was very patient with all questions asked. Glad to have an honest business close by”
11AM - 5PM
55 E Kemper Rd, Cincinnati“My husband and I stopped in to get the special which was an early upgrade to the 15 Pro, IPad and Apple Watch. Cory W was extremely helpful and made us feel comfortable. He took his time to explain everything and made sure we understood everything before we left. Thanks so much Cory!!”
“I've bought several sets of speakers, a couple of receivers, and a CD player over a couple of decades. Recently, a set of speakers needed warranty repair. They stand behind their stuff, and can fix a fair number of items in house ("in-house" is in Blue Ash, but it is local). Speakers repaired and back in my home system, sounding great.”
“Great location and staff! Was helped by Jay and he is an amazing employee! Had multiple things I needed help with and he solved every issue and I was on my way within 5 minutes. He's definitely an asset to the company!”
“Luke just left my house after setting up my av equipment. He was here w DJ this time and someone else before. He is soooo good. Efficient, thorough, and customer oriented. He had an intuitive knowledge about what I needed to understand and made sure I understood the important aspects of the equipment.I really liked his down to earth style and his mannerly approach. He the best!!!Highly recommend having him do your install”
10:30AM - 6PM
1D Cinchris Dr, Fairfield“Chris done my remote start on my 2015 Lexus RX350 done a fabulous job . He is very kind , patient thorough. Great Job Chris even took time to show me how to use it . I’m old school.”
12 - 5PM
2510 Ohio Ave B, Cincinnati“Blake did an amazing job today! I came in with a broke phone and he went above and Beyond to service me and all others. Great at multi tasking as well! Thx for all of your help. GO BLAKE!!!!!”
“EXCELLENT service here!! Brought in a 1926 radio and the schematic for it. While they were unable to diagnose the set's health problem, they were quite friendly and did not charge the usual diagnosis fee. They are completely honest about what they sell. The late original owner was a hoarder, but in a good way!! MANY treasures. It is worth the trip for older audioitems you won't find anywhere else.”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
“Richards Electric…. What can be said?Under normal supply conditions they have enough materials and in stock to accommodate a small project when most suppliers would need to do a manufacture order.Their sales staff are well seasoned and are a great asset (they know their line card).”
“My phone store while living in Cincinnati great phone service helpful on showing you how too correct problems concerning your phone great deals on all your phone assesses great customer service there thumbs up too the Service there”
“Yesterday completed my second visit to the team at Audible Excellence in 5 years. Each visit began with a phone call to Zach, an initial assessment of next steps to meet my particular desire, an invitation to come in to discuss further, and some reasonable purchases to incrementally improve my listening experience. Zach and Lou spent two hours with me yesterday discussing my particular desires and possible solutions, which were perhaps unusual. No pressure, no hype, just listening, conversation and experience-based assessment of realistic options. This business is invested in customer satisfaction for the long haul. I will be back the next time my “ear” is ready for something new.”
“Highly recommend Xtreme Sound. They did an awesome job installing an after-market apple carplay made by Unavi in my 2019 Lexus RX. They completed the install as promised, gave me a tutorial, and called the next day asking if I had any questions.They went above and beyond. Exceeded my expectations and for these reasons, I recommend using Xtreme Sound for your stereo and sound system needs.”
“Great staff! but I had a slight problem having a pump installed on a motor for a boiler I was repairing. Anyway I returned it and the problem was taken care of asap.”
“Mike Bruemmer completed a complex WIFI installation in a historic building built in the early 1900's, home of Our Lady of Light Fnd aka the Archbishop's House. Three floors, large square footage and very thick solidi masonry walls didn't slow them down. A facility to be occupied by up to ten retired priests, event center for speakers, rehearsal dinners, corporate meetings and the like is ready to deliver a solid signal to all four corners of the property. Thank you Mt. Lookout TV!”
“So I ported my phone over to the T! Customer service was awesome & everything was done in a fast timely manner. Made my experience very easy. Thanks T-Mobile for the great sevice you provided, you guys rock!”
11AM - 5PM
4073 E Galbraith Rd, Cincinnati“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
“Awesome service at V and V. Ordered parts on Thursday and picked up on Friday. Tyler was very professional and I would highly recommend him and this business to anyone. Thank you!”
11AM - 5PM
4570 Montgomery Rd, Cincinnati“The staff here was incredibly kind, helpful and patient. Shawn (Sean?) graciously helped me switch from my previous phone plan to my boyfriend's plan with Cricket, even staying after close with us to get things straightened out with my previous phone plan provider. He could not have been more helpful. Thank you guys!”
“I called inquiring about an old piano that I was trying to sell. Gio had nothing to gain as they were rightfully not interested in buying the piano, but he was extremely helpful, friendly and even referred me to a piano mover.”
“Over the last several years I've had a few issues with my system, and Nick has always provided excellent customer service. He's knowledgeable, identifies the root cause of issues so they don't recur, and is helpful explaining how to resolve them. I wish all service people were like Nick!”
“I admit, I am a nerd. I love nerd stores, nerd culture, hanging out with nerds, building nerdy things. The only bad thing I have to say about it is that there's no Micro Center closer to Dayton, and I do believe there's an untapped and vastly underserved nerd community there, but I would probably be a homeless nerd with a ton of cool DIY gadgets as I would end up broke from spending all of my money at Micro Center. No joke...I have spent a lot here, and I don't regret it. Ok, nerd jokes aside I absolutely love this place. The only thing I believe they've not been able to find were some oddball connectors I needed for a nerd project. But the truth is, I've found nearly everything I've needed every time I've come out here. Tonight, I was searching for some black PLA Tough filament (which is apparently an extremely popular color in a plastic that's oddly getting harder to find outside of Micro Center), which they finally had some in the shelves tonight! The one thing I have not seen, and I believe it would increase the customer base, is a "makers room." Seriously. A room with a dozen powered workbenches and some vending machines that would allow folks to build some projects. I don't know how that would all work out, but I do believe there's potential for some maker space to be a profitable endeavor. That thought aside, I love this store and will keep coming back. Please please don't ever close!”