8:30AM - 5PM
7835 Kenwood Road, Cincinnati“The staff here is absolutely excellent! I called and spoke to a gentleman by the name of Mark and he was very helpful, but went the extra mile with kindness. I can say the exact same for Austin as well! I had an appointment with Austin and he went above and beyond in assisting me. Definitely recommend Charles Schwab and this branch more specifically!!”
“This is our nearest PNC branch that we've been banking with for over ten years. We opened student accounts when our girls went off to college here, and we've gotten many documents notarized. They've always been friendly and efficient. We went recently and they still have a drive thru and ATM, but the lobby is locked. We called to make an appointment to get docs notarized, and a manager greeted us to let us in. They are Covid conscious and use acrylic barriers and masks. We enjoy banking here!”
9AM - 6PM
415 Ludlow Ave, Cincinnati“I love this branch--they have always been friendly and helpful. They helped both of my kids set up their first accounts, then helped my daughter before she went off for college. No fees (on many accounts) and good service!”
“After dealing with an incompetent, unresponsive, and high fee company (AXA), Charles Schwab has been a breath of fresh air. Low fees, no pressure, and most important, a knowledgeable, friendly, patient, and professional staff. Wished we had come here years ago.”
“Sophia! You didn’t know that you were going to be a therapist this morning! Thank you for your outstanding customer service, support, patience and GLAM MOTIVATION!!!!!You are beautiful inside and out! I appreciate your kindness in the time of need!”
Open 24 hours
8434 Vine St, Cincinnati“My son needed to open a checking account so his summer job could process payroll through direct deposit. We walked in the door about ten minutes prior to closing. Andy Dearing, Branch Manager, was incredible! He told us not to stress over the time. He would help us and make sure everything was set up correctly. He spoke to my son in a very caring and professional manner. Offered advice on the dos and don'ts of owning a debit/credit card. He used meaningful examples to which my son could relate. Before we wrapped up, he told my son when to expect to receive his debit card. Once it arrived, Andy asked for my son to return so they could set up online banking and the virtual wallet. He shook my son's hand and treated him like an adult. Offered his business card and encouraged him to reach out if he needed anything. We returned today to set up the online banking. Andy was just as friendly and professional as before. I'm very thankful for Andy. He gave my son sound advice to help him start on a firm financial path. The rest is up to us.”
“TaQwanta was so nice and efficient. She took me in at the last minute and opened up a checking account for me in less than 10 minutes. (I already bank with PNC just wanted 2 checking accounts). This was after I was turned away by the branch on 415 ludlow avenue even though I made an appt two days prior with them for today at 4:15. There were 3 guys working there and only one customer, so I’m not sure why they turned me away. Not to mention that branch closes at 6, so they definitely weren’t pressed for time. I’m so grateful for TaQwanta; she let me voice my frustrations and seemed to really care! I 10/10 recommend her services!”
“I mostly do online banking except for making deposits which I always do from the outside but the tellers are nice speaking but I very sudden go inside the bank just for the convenience”
9AM - 5PM
4144 Hunt Rd, Cincinnati“They have been so helpful in last month. Had withdrawals taken out making my account to be overdrawn. They never changed me a thing. Been with PNC since 1990. They are the best.”
“I've been with this PNC location for 10 years now. The staff and service is exceptional and always has been. I highly recommend banking at this PNC location in front of Krogers in plainville.”
“I have been banking at PNC for years. The staff at this branch have consistently been courteous and professional. I needed to sign paperwork for an IRA staff helped me set up and had recently been hospitalized. A staff person came out to the car as I was having mobility issues.”
“yesterday I received great help, thank you very much to such a wonderful person, unfortunately I don’t remember the name to thank exactly, a wonderful lady helped me solve my problem and even gave my son a toy, I’m really very grateful!”
9AM - 6PM
5283 Bowen Dr, Mason“Lauren rocks! Super helpful, made great recommendations, and took the time to make me feel heard as a client. I’ve been a PNC client for more than a decade and this engagement stood out.”
9AM - 6PM
939 Hempstead Dr, Cincinnati“Can't say enough about Michelle at the Finneytown, Brentwood PNC. I believe she is the Assistant Manager. Recently my bankcard was compromised. Unauthorized charges. I was so upset, felt violated & was so nervous. I stopped in the branch office to get it resolved. Michelle was so nice & comforting. So efficient & understanding. Validated my feelings. I told her how nervous I was. She says to me "don't worry, I got your back". Simple words that were so reassuring. Thanks again Michelle & thanks PNC for hiring good people.”
“Having read some of the comments, my wife and I were a little concerned opening an account at this branch. Candace assisted us in setting up our account and was outstanding, making us feel welcomed and providing the best in customer service. She also assisted in setting up the online account. We watched with interest, the interaction of others conducting their business with other bank employees. The staff handled everyone promptly and with great service. Candace has the personality and ability to make this branch a huge success!”
9AM - 5PM
1180 Smiley Ave, Cincinnati“I use the Forest Park Ohio PNC Bank as it conveniently located from where I live. The employes here are very attentive and responsive to my needs when I visit. I have been a PNC customer for 55 years as they have grown. PNC is my hometown banking favorite.”
9AM - 5PM
7405 N Liberty Dr, Liberty“Mike and Janelle are first class folks. Very personable, patient and knowledgeable. I’ve banked a lot of places in my life but my interaction with PNC at this branch has been above what you would expect!”
8:30AM - 5PM
3805 Edwards Rd Suite 110, Cincinnati“I went to this office today to have Fidelity link my bank account to my brokerage account. Emily assisted me and completed the process seamlessly. She was courteous and knowledgeable.”
“I've always had great customer service here and I'm always treated very well. I don't bank there but I deposit for someone else.They don't bother me about opening an account or getting a PNC credit card, like most banks do, when they find out I bank someplace else.I wouldn't mind if they did ask, because it's their job to try to get new business and new accounts started. I would absolutely recommend their services.Even when I've cashed lottery tickets here, they've been extremely professional and they don't act like it was a waste of time or anything.”
9AM - 6PM
3077 Princeton Rd, Fairfield“I have absolutely no idea why this location has such low reviews.I go to this location all the time as a buisness owner and they have always gone above and beyond what I would expect them to!”
9AM - 5PM
8434 Vine St, Cincinnati“I needed help with an audit and the folks at this branch did an exceptional job in helping me. I have been a customer for over 30 years and I have always had great customer service from PNC banks especially this branch!”
Open 24 hours
5283 Bowen Drive, Mason
“I honestly had a delightful visit. I came in because a few problems came up with my account, and everyone was really helpful with getting them sorted out. I didn't have to wait in line, and I was in-and-out in half an hour. Thanks!”