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“I am a truck driver and I had a delivery here on 02/11/2026. I arrived after their 1430 cut off for receiving. They accepted my delivery regardless. Joe was kind enough to work with me to offload their product and was awesome.”
“The interaction from the first call to the pick up was a great experience. I would highly recommend All Makes Vacuum before spend hundreds to purchase a replacement. 10/10”
“Sheely’s has both quality products and customer service! Our sales associate Brian, was very knowledgeable in helping us find pieces that match our style and needs. The team made the entire experience fun and easy. Would definitely recommend this furniture store to family and friends”
“Visited House of Lights this week. My old kitchen light fixture failed and I needed a replacement right away. James Dixon helped me find the perfect “in stock” light. Good price, too. Thank you Jim! The selection is mind boggling at House of Lights!”
“Website worked great easily found a part that I didn’t think I was ever going to be able to find. I will definitely be using this company for the rest of my mower needs”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
11:00 AM - 7:00 PM
6141 Dunham Rd, Maple Heights
Appliances
“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
“We are so, so thankful for the Old School character, kindness, and customer service of Bloom Brothers!
All of our appliance purchases in the last five years have been from Bloom Brothers, and without incident. (We moved into our home in 2005, and in the last few years all of the appliances we installed when we moved in have met their natural end, one at a time, since 2020.)
The day I called to order what I thought would be a 30” white, dual fuel, double-oven Café range, Cody was amazingly helpful, confirmed the details I was requesting, and got the range ordered right away. It even arrived early.
Very shortly after delivery, we discovered an issue with the racks inside the oven. I called Cody, and after some explanation and troubleshooting, he said he was just going to order another range.
Range Number Two arrived with a different manufacturing issue involving the sensor that registers that the door is closed and turns off the light inside the oven. Not repairable—or acceptable with a brand new unit—so again Cody ordered a new range for us.
By the time Range Number Three arrived, we were all skittish and Shannon (manager) had instructed the delivery team to check the racks before it was even loaded off the truck. Good thing, because even with the delivery team being the ones to try, the racks didn’t go into the slots in the oven. One quick call back to the store, and we were told to just go in and we’d figure something out.
When we arrived, Shannon was SO gracious. At that point, after THREE failed attempts to purchase the Café (General Electric), we were confident that the best decision would be to pivot and go with a completely different manufacturer. Shannon was patient, kind, and diligent in helping me find the range that I’m ultimately thrilled with—a 30”, white, dual fuel single oven unit from Fulgore Milano.
The lesson here: While one should have serious reservations about purchasing a Café range from General Electric, one should NOT hesitate to work with Bloom Brothers for a single moment. They were professional, patient, kind, and provided us with excellent customer service.
Give them a call!”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“Amazing customer service, DK worked with me and my situation and I am completely satisfied with my purchase from here highly recommend… purchase and delivery was a breeze and he is committed to his community…thank you !!”
“You might be surprised at this 5 star review for Dirt Devil (Royal). The vacuum is what it is and as we all know you usually get what you pay for. They make no claim to make the best vacuum, but for the price they are a good machine. My review is not for the product but for a Customer Service person named Jennifer who helped me today with a warranty concern. My first attempt with a warranty issue yesterday left me unsatisfied but Jennifer called me back today having spoken with her supervisor looking for a solution and together they were able to satisfy me. This kind of effort and commitment for the customer is rare indeed and I am very pleased with the result. Thank You Jennifer and good for you Dirt Devil for the customer commitment you have.”
“We recently worked with Edelman’s in updating our main bathroom, and from start to finish it was a stress free experience. They offer many choices and price points in name brand quality items as they helped us navigate through the ordering process. Delivery was also prompt and efficient. I highly recommend working with Edelman’s knowledgable and professional staff!”
“Denise in the Lumber department at Home Depot in Macedonia was fantastic! She was friendly, knowledgeable, and very helpful throughout our visit. She took the time to answer our questions and made sure we had everything we needed. Excellent customer service—thank you, Denise!”
“As with many appliances over many years, we had another outstanding shopping and installation experience with Snow Brothers. We purchased a new Whirlpool refrigerator in July after our prior one exceeded its projected life, and a new GE washer after our prior one lasted for 16 years. In each case we had very helpful and experienced salespeople who guided us to the choices that best met our needs and provided a great value, realizing the many options in their store. Today Justin and Leon delivered and installed the washer with much care.”
6AM - 10PM
9585 OH-14, Streetsboro
Appliances
“The Streetsboro location will now be my go-to store. EVERY employee I even walked near asked if they could help me find something. So nice to not have to try and track down some help.”
“They improved the service on the floor in recent years. However, occasionally you ask that one employee for help (if you can find him) and it's like he's doing you a favor. Otherwise I have good things to say about the overall customer experience including the Pro Desk when I'd pick something up for my Contractor.... Always knowledgeable and enthusiastic with their help. The store is clean and well stocked. Seems to be very well run. Kudos to Management.”
“I bought a phone on Saturday and changed carriers from AT&T to Verizon. I was having issues with receiving text messages and emails. I called Verizon and they said the set up was incomplete and they needed the AT&T transfer PIN. I went to the AT&T store, and was on hold and on the phone with AT&T for over 40 minutes. Finally, they said they couldn't help me. UGH! SO.... I went to Best Buy, where I bought the phone, and was really angry by that time. Michael was awesome. He calmed me down from actually wanting to be THAT woman, and he was so patient. He called both Verizon and AT&T, and between all 3 of them, my phone is up and running again. I really appreciated Michael's kindness and calm attitude. He's definitely an asset to this location. Thank you.”
“Tamika was the cashier who went above and beyond her needed duties. Not only helping me over the phone with refund information but making the process smoother when I went to the store!”
“Greeted when io came into store. Asked if I needed help while in the store. Had a conversation with the cashier when checking out. Store was clean and organized.”
“I believe anyone who doesn't love Home Depot doesn't know anything!! I love this store. Finding things on accident is awesome!!! I love the seeds they plant in my mind for future projects. Great service from everyone too”
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“Even though I did not engage Embers, my experience was so positive, I feel compelled to let others know.
I called Embers because I knew the previous owner. The new owner, Mark, promptly called me back, we played phone tag, and we eventually discussed the issue with my chimney crown. I already had a good quote from another company, but Mark gut checked it and after looking at photos of the cracks, confirmed it was a good quote and he couldn't beat it. Mark's honesty and willingness to help a complete stranger is refreshing and rare. Integrity matters”