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“My bank teller Denise Miles, took the extra step to fore fill my banking needs when no one else could figure out how to do so. She made phone calls to corporate office until she understood how to help me. She thanked me for my patience and asked if I would come see her again so she my perfect this request. Ms. Miles was very polite and friendly. If you have any banking needs she is your girl. Ty Ms. Miles”
“I have no issue with the personnel, it’s the logistics of the bank building. As soon as you enter the door, you don’t know where to stand. There is no area to “ walk in”. No line, no rope, looking right at tellers but not sure where to approach or wait. Seems they just remodeled or at least painted, but no improvement to the entrance.”
“I do my business banking here. This is the best customer service - and the friendliest - I have ever received at a bank. I am making a deposit at 3 minutes till close and they’re just as amazing and professional as ever. I will continue to do all of my business through here and I will also consider moving my personal accounts because I am that happy with the customer service.”
9AM - 4:30PM
33275 Aurora Road, Solon
Banks
“I have been banking with Key Bank for 20 years. Of any bank I have ever dealt with, they are hands-down my favorite! Extremely hassle-free! The bankers at the Solon branch are always very friendly and happy to assist!”
“Middlefield Bank in Solon made transferring my business account so easy! Dee and Michelle walked me through each step and ensured that Was getting the best account for my business needs. Thank you!!!”
“Convenient spot. They have 2 drive Thru ATMs and in the first set of doors there is an additional walk of ATM that can give you tens and 20s. Then you go to another set of doors and that would be where the tellers are.”
“Jewelia helped me open a business account for my new LLC. The whole process was smooth and effortless. Jewelia was fantastic. She was patient, knowledgeable, and kind.”
“Nice friendly service. Got taken care of right away and was even contacted when my daughter forgot something. I appreciate the service that I received. Thank you!!”
“I don't understand the bad reviews. I have never had a bad experience at this Huntington branch, nor the one in Macedonia. Friendly atmosphere, solid tellers, and Huntington itself is the best bank I have ever used.”
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“I had to handle a private matter for my adult son at Solon Citizens.
I do not remember the lady’s name that helped me on 12/4 (late morning).
It looked like a lot going on with possible two newer staff members that she was helping, customers at the drive through, and in line. Quiet chaos.
She seemed as if she was the most experienced and had much on her plate at the moment. She displayed patience with me and was very helpful despite all of the situations going on around her. Once she was able to figure out the appropriate steps I/we needed to take I was referred to the banker Jason H.
I appreciated all of the insight and help with my personal matter. It took some time to sort everything out but with their help I was able to accomplish what I came to the bank for. I appreciate your kindness and patience Jason and the boss lady bank teller :)! Thank you!”